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Info

This document explains how to add and use Collaboration WebAPI which allow integrating of Wildix Unified Communications capabilities into web applications and external software (CRM, ERP, Fias/Fidelio).

Updated: November December 2020

WMS Version: 5.0X / 4.0X

Permalink: https://confluence.wildix.com/x/MwFuAQ


Warning
If WMS version of your PBX is 4.02.44435.37 and higher and you have previously downloaded and integrated WebAPI JavaScript Library, you need to update it manually in order to ensure compatibility with the new Presence Server (available starting from the mentioned WMS version).

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We also provide a JavaScript library and documentation for web developers to integrate Wildix Unified Communications capabilities into web applications and external software (CRM, ERP, Fias/Fidelio).

Requirements

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Developer Documentation and JavaScript Library 
Anchor
jslib
jslib

Warning

Starting from WMS v. 5.02.20201015.2, a new version of the library is available. The library supports the new oAuth2 authorization and it is recommended to use it in order to ensure more secure performance of your integrations.

Developer's Documentation: https://www.wildix.com/webapi/v2/demo/doc/.


You can download the JavaScript library from the Wildix website or directly from your Wildix PBX using this path:

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Option 1 - use our online demo version, available at https://wildix.com/webapi/# (the previous version)/ https://www.wildix.com/webapi/v2/demo/ (the new version)

For Hotel Manager, you can use the direct link: https://www.wildix.com/webapi/hotelManager/ 

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Warning

For access to Hotel Manager, read the chapter Access WebAPI Demo.

Features currently supported:

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  • Green = available
  • Blue = not connected to Collaboration/ user not added to roster
  • Red phone icon = talking on the phone
  • Clock icon = away
  • Brick icon = do not disturb
  • Pause icon = on pause;
  • Green phone icon with red arrow = incoming call
Note

Note: After changing any Call group parameters in WMS, the actual change on Wallboard appears with ~10s delay.


Note

Here you can find the default template and two additional templates for wallboard: https://drive.google.com/open?id=1HBc5SurA1bVbTveFoNQNM9z4Qgq-HL9P

template queue-users:


template queue-info:


Notes:

  • The templates do not contain the "Settings" file; this means you need to add your host, user, password and call groups directly on the page (uncomment variables in the HTML file)
  • The templates are in Italian; to change the language, edit the corresponding *.widget.js file ("queue-info.widget.js", "queue-users.widget.js")

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