Html |
---|
<div id="fb-root"></div> <script>(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11'; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));</script> |
...
Html |
---|
<div class="lang-box-pdf"> <div> <div class="google-lang"> <div id="google_translate_element"> </div> <script type="text/javascript"> function googleTranslateElementInit() { new google.translate.TranslateElement({pageLanguage: 'en', includedLanguages: 'de,es,fr,it,nl', autoDisplay: false}, 'google_translate_element'); } </script> <script type="text/javascript" src="//translate.google.com/translate_a/element.js?cb=googleTranslateElementInit"></script> </div> <div class="pdf-button"> <a href="https://confluence.wildix.com/spaces/flyingpdf/pdfpageexport.action?pageId=29917637" alt="Convert to .pdf" title="Convert to .pdf"><img src="https://confluence.wildix.com/download/attachments/14549012/pdf-button-download-wildix-documentation.png"></a> </div> </div> </div> |
Info |
---|
This document explains how to set up a Boss / Secretary configuration. This scenario is especially useful for big enterprises and public administration with complicated hierarchy. For smaller companies, consider configuring a Director-Secretary Switch Created: October 2018 Permalink: |
Configuration scenario
- Boss can decide whether or not to accept calls
- Boss should always be able to receive calls from the secretaries
- Boss should always be able to receive calls from other bosses
- Secretaries should be notified when the boss is receiving an incoming call
...
- Add the boss's extension (118 in our example) as Called number, and, using custom applications, add secretaries extensions to whitelist (1338 and 1339 in our example):
- Called number - 118 (boss)
- Custom application - GotoIf($["${CALLERID(num)}" = "1338"]?whitelist${EXTEN},1) - adds the secretary's extension (1338) to whitelist
- Custom application - GotoIf($["${CALLERID(num)}" = "1339"]?whitelist${EXTEN},1) - adds the secretary's extension (1339) to whitelist
- Dial the phone - Set (called number) - select "Remove" instead of "Custom"
Note |
---|
Note: in the same way you can add other extensions that should be always able to reach the boss (e.g. other bosses) to the whitelist |
- To the same procedure, add a rule allowing the extensions, which are present in the whitelist, to dial the boss:
called number - whitelistXXX
- Set - Type of call - whitelist
Dial the phone - Set (called number) - select "Remove" - 9 (called number whitelistXXX becomes XXX)
...
You can do this configuration either in Collaboration Settings → Features or in WMS → Users → Edit preferences → Features for the boss's extension (118 in our example):
Edit "Internal" call class: enable "Call Forward All" - 593, where 59 is Feature code for Call group, 3 is the Call group where the secretaries are present (1338, 1339)
Note Note: when the boss would like to start accepting calls from everyone, it's sufficient to disable "Call Forward All"
- Edit "Whitelist" call class: Activate class
...
- Add "Colleague" Function key - 118 (boss) and options 0 1 0 which enables "audio notification" allowing the secretary to receive an audio notification each time the boss is receiving an incoming call.
Note |
---|
Note: in the future releases it will be possible to set a custom ringtone for BLF keys audio notification |
Html |
---|
<div class="fb-like" data-href="#" data-layout="button_count" data-action="recommend" data-size="large" data-show-faces="true" data-share="true"></div> |
...