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Note

Note: In the case of multiple paging Paging groups, RTP multicast works for the first 10 groups only. If, say, a user belongs to 12 paging Paging groups, paging of the first 10 groups is sent via RTP multicast, and paging of the rest 2 groups is sent via SIP calls.

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  • you need more than 15 users in a paging Paging group 
  • you don't have enough bandwidth available to ensure SIP call paging 

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  • Create a WMS Network between a local Hardware and Cloud PBXs 

  • Route over Diaplan the paging feature code (default 91) followed by paging Paging group ID through the local Hardware PBX using Dialplan application "Call through remote PBX"
  • After the setup, sync a device/ devices  on the Server PBX (Cloud) by clicking Configure/ Sync device in WMS -> Devices so that they are synced to the Client PBX (Hardware)

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  • on Cloud PBX: edit procedure used for outgoing calls ("users" by default, if another procedure is used, make sure "pbxinternal" is added to Included procedures)
  • add 91[paging_group_id] as called number, where 91 is Paging group Feature Code, example: 912, where 2 is paging Paging group ID
  • select to route calls through local PBX (in our example, "pbx-146-local" is HW PBX), "users" context
  • edit "called number" (click "Set") and tick "Remove" 
  • on local PBX: make sure the paging Paging group with this ID is present and the context has "pbxinternal" in "Included procedures" (in our example call is routed through "users" context on local PBX, where "pbxinternal" is present by default)
  • as a result: when dialing a paging Paging group on Cloud PBX, call is routed to the paging Paging group present on local PBX

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  • Go to WMS -> Dialplan -> Paging Groups
  • Click + to add a new group
  • Enter the name of the group
  • Use search to select users/ double-click on users you want to add to the group
  • Click Save

You can create up to 100 paging Paging groups.  Once Once created, you can use Feature Code (91 by default) to call this Paging group and pick up a Paging call. Find more information in Feature Codes Admin Guide.

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