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Info

This document explains how to add and use Collaboration WebAPI which allow integrating of Wildix Unified Communications capabilities into web applications and external software (CRM, ERP, Fias/Fidelio).

Updated: March 2021May 2022

WMS Version: 5.0X / 4.0X

Permalink: https://confluence.wildix.com/x/MwFuAQ

Warning
Starting from WMS v. 5.02.20201015.2, a new version of the library is available. The library supports the new oAuth2 authorization and it is recommended to use it in order to ensure more secure performance of your integrations.

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Warning

Please pay attention that WebAPI has been moved to a new dedicated server https://webapi.wildix.com/. Now you can access it at:

https://webapi.wildix.com/v1/ - the previous WebAPI version, prior to 5.02.20201015.2
https://webapi.wildix.com/v2/ - the new WebAPI version with oAuth 2.0 authentication, starting from 5.02.20201015.2

In order to ensure the correct WebAPI performance, proceed with these steps:

Add https://webapi.wildix.com/ to PBX whitelist in WMS Settings -> PBX -> Security
Only if you use the new WebAPI version: change Redirect URI to https://webapi.wildix.com/v2/oauth2redirect.html in WMS Settings -> Integrations -> OAuth 2.0 applications

Note: the access to WebAPI on wildix.com is extended til 2 May 2021. Up to this date, you need to replace the used links (e.g. https://www.wildix.com/webapi/wtapi.min.js) to ensure your integration continues working.

It is recommended using PBX as a source:

https://{PBX_DOMAIN}/public/wtapi.js - the old version
https://{PBX_DOMAIN}/public/wtapi.v2.js - the new version

Warning
If WMS version of your PBX is 4.02.44435.37 and higher and you have previously downloaded and integrated WebAPI JavaScript Library, you need to update it manually in order to ensure compatibility with the new Presence Server (available starting from the mentioned WMS version).

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Note

Note: After changing any Call group parameters in WMS, the actual change on Wallboard appears with ~10s delay.

Note

Here you can find the default template and two additional templates for wallboard: https://drive.google.com/open?id=1HBc5SurA1bVbTveFoNQNM9z4Qgq-HL9P

template queue-users:

template queue-info:

Notes:

The templates do not contain the "Settings" file; this means you need to add your host, user, password and call groups directly on the page (uncomment variables in the HTML file)

The templates are in Italian; to change the language, edit the corresponding *.widget.js file ("queue-info.widget.js", "queue-users.widget.js")

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Versions Compared

Old Version 44

New Version 45

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