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Wildix Business Intelligence (WBI) is a pure innovation--a set of services that, thanks to Artificial Intelligence (AI), allow businesses to significantly automate and streamline their daily processes and communication. Updated: March 2019January 2020 Permalink: https://confluence.wildix.com/x/3QM8AQ |
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All WBI services are available only with:
Premium License
Monthly / Yearly / Five year subscription on Per User PBXs (not available on Lifetime PBXs and Per Service PBXs)
More details:manuals. wildix.com/licensing /
Text-to-speech (TTS)
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1 Premium license provides 2 hours of service per system. Need more hours? Add more Premium licenses. |
Personal Assistant - User status reporting
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Starting from WMS 4.0 you can override the standard audio prompts used in "Dial by name" service via Global Dialplan variable "DIALBYNAME_PROMPT=custom string". How-to:
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IVR via ASR with Directory
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1 Premium license provides 2 hours of service per system. Need more hours? Add more Premium licensesone user (starting from WMS v. 4.03.44842.04). |
It happens that you are on a meeting and you have no opportunity to listen to an important Voicemail you have just received. From now on you can read Voicemails using Speech To Text service directly in your email and reply easily.
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Call recording & ubiconf recording transcription (coming later)
*** Coming later! ***
Saving transcripts of all the recorded calls allows for easy lookup of any important information.
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