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Wildix Business Intelligence (WBI) is a pure innovation--a set of services that, thanks to Artificial Intelligence (AI), allow businesses to significantly automate and streamline their daily processes and communication. Updated: January 2020 Permalink: https://confluence.wildix.com/x/3QM8AQ |
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All WBI services are available only with:
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More details: wildix.com/licensing/
Text-to-speech (TTS)
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1 Premium license provides 2 hours of service per system. Need more hours? Add more Premium licenses. |
Personal Assistant - User status reporting
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Example of a Dialplan configuration:
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With the help of Speech Synthesis Markup Language, you can make your TTS responses seem more like natural speech. Consult TTS Synthesis Markup Language for details. |
Worldwide Phonebook
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System-wide feature: 1 Premium license activates the feature per system. |
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Starting from WMS 4.0 you can override the standard audio prompts used in "Dial by name" service via Global Dialplan variable "DIALBYNAME_PROMPT=custom string". How-to:
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IVR via ASR with Directory
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Voicemail transcription
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Each user who needs access to this service, should be assigned a Premium license (starting from WMS v. 4.03.44842.04). 1 Premium license provides 2 hours of service per one user. |
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Call recording & ubiconf recording transcription (coming later)
*** Coming later! ***
Saving transcripts of all the recorded calls allows for easy lookup of any important information.
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