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- HUAWEI P8/ P8 Lite: Settings -> Protected Apps, enable the option for Wildix and restart the app
HUAWEI P9 / P9 Lite: Settings -> Battery -> App Power Saving -> Close apps after screen lock, disable Close apps after screen lock and restart the app
Note Note: On Huawei P8, P9 and some other devices with EMUI version <= 5, the apps are not allowed to receive notifications when not running. They must be authorized explicitly in the battery saving settings.
Xiaomi: Security (App) -> Permissions -> Autostart - Enable the option for Wildix and restart the app
Note Note: If you still don't receive chat messages, enable Wildix notifications in the app:
- Open Wildix App -> Settings -> Advanced -> Notifications -> enable Show Notifications enable Wildix Notification
Q3: I don’t want to receive calls and messages when I’m not at work, e.g. during closing hours
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In case you receive such notifications, please follow this link https:/wiki/spaces/confluence.wildix.com/x/pASIAQDOC/pages/30283360 to resolve the issue.
Q10. How can I disable Connection status notification on Android 8 or higher
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