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Wildix Business Intelligence (WBI) is a pure innovation--a set of services that, thanks to Artificial Intelligence (AI), allow businesses to significantly automate and streamline their daily processes and communication. Created: January 2018 Permalink: https://confluence.wildix.com/x/3QM8AQ |
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All WBI services are available only with:
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Available in Sounds menu (Sound manager) in WMS.
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Dynamic TTS in Dialplan
Live Voice IVR feature allows for dynamic generation of interactive voice responses using Text-to-Speech feature in Dialplan and supports the use of variables.
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It’s possible to disable the service by adding the Global Dialplan variable EXTCONTACTLOOKUP=no.
Automated Attendant - Live Voice IVR - Dial by name using ASR (Automatic speech recognition)
This service is a real human-computer interaction. Thanks to Automatic speech recognition (ASR) callers can interact with the system using just their voices.
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Call recording & ubiconf recording transcription - Speech To Text (coming soon)
*** Coming soon! ***
Saving transcripts of all the recorded calls allows for easy lookup of any important information.
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