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Info

This guide explains in detail each Dialplan application and provides practical examples and use cases.

Updated: August 2020

Permalink: https://confluence.wildix.com/x/UwI8AQ

Table of Contents


Basic information on how Dialplan works: Dialplan: How does it work?

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Extends the capabilities of Dial by name / Directory application and allows you to create IVRs with voice control.

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  • Add Set -> INTRUSION_NOTIFICATION -> yes 


Case 8 (WMS 5.02). Continue recording of an incoming call after it is transferred to another user:

When enabled, a call recording continues after it is transferred to another user:

  • Add Set -> RECORD_ON_CALLEE_SIDE -> true 

    Warning

    Current limitation: Direct RTP must be disabled. To disable it, edit the config file /etc/callweaver/sip-general-custom.conf and add direct_rtp=no parameter


Dialplan example:

DTMF

Generate DTMF

Generates a DTMF tone.

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