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Before using the Headset

Unboxing

Examine the package for evidence of physical damage prior to opening. If there is a proof of mishandling, report it to your certified Wildix Partner.

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• 1 x Headset

• 1 x Charger with multi plug AC adapter

• 3 x power plugs (UK, USA, EU)

Using the Charger

W-AIR Headset is charged through the use of a charger. The charger is powered by AC supply from 110-240VAC that supplies  5.5VDC at 600mA.

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For correct charging, ensure that the room temperature is between 5°C and 25°C / 41°F and 77°F. Do not place the Headset in direct sunlight when charging. If it is turned off when placed in the charger, the Headset automatically turns on.

W-AIR Headset Overview

1 - Microphone

2 - Mute button

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Charger Overview

1 - Charging pins

2 - Charger connection

LED indicators Overview

Registration of W-AIR Headset

To use your W-AIR Headset, you need to register it to W-AIR Base Station:

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Assigning of W-AIR Headset to a user 

After you registered your Headset to the Base station, you need to assign a user for handling calls:

1. Go to Collaboration top menu -> Device selection
2. Expand Device selection list and click + Add device:
   

   
   

   
   

3. Press Call button on your W-AIR Headset to get the pairing code 

   Note
   Note: a pairing code always consists of 4 digits.

   
   

4. Enter the code into the field Pairing code

   Note
   Note: the code is repeated 3 times. If authentification fails, press Call button one more time to get the new code.

   
   

5.  In case the assignment is completed, the voice prompt will announce "Activated, thank you!"
6. When the Headset is assigned to the user, it will appear in the list of available devices within few seconds:
   
   

Deassignment of W-AIR Headset

To delete the Headset from the list of available devices:

1. Go to Collaboration top menu -> Device selection
2. Expand Device selection list and click x near W-AIR HS to delete the Headset
3. The automatic call to 990 number will be placed and the voice prompt will announce "Deactivated, thank you!"
4. After you delete the Headset, it will disappear from the list of active devices

W-AIR Headset idle state

When the assignment is completed, the Headset is in the idle state and ready to handle calls.

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• Enter Menu mode:

  • Press AUX function button to enter Menu mode

Call Control

Incoming call

When you receive an incoming call, the LED indicator starts blinking with fast short green flashes and you hear a ringer (in case you enable "Silent mode on", only LED indicator will blink)

Answer an incoming call

• Press Call button to answer an incoming call

Answer a second incoming call

• Press Call button for 2 seconds to answer a second incoming call and put an active call on hold

Swap between two active calls

• Press Call button for 2 seconds to swap between two active calls. The voice prompt will announce "Call swaped"

Reject an incoming call

• Double press Call button to reject an incoming call. The voice prompt will anounce "Call rejected"

Increase/ decrease a call volume

•  Press Volume+/ Volume- button to increase/ decrease a call volume

Mute/ unmute an active call

• Press Mute button to mute/ unmute the microphone during an active call. The voice prompt will announce "Mute on/ off"

Hold

Put a call on hold/  Retrieve a call:

• Press Call button for 2 seconds to put a call on hold/ retrieve a call. The voice prompt will announce "Call unhold"/ "Call retrieved"

End a call

End an active call:

• Press Call button to end a call

W-AIR Headset Menu mode

How to access and navigate through the Menu

When the Headset is in the Idle state, a user can enter the main Menu and its submenus to change different settings.

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• Exit the main Menu: Press AUX function button for 2 seconds 

Menu structure

When you enter the menu, the voice prompt will announce “Silent mode On/ Off” and the LED Indicator will be purple. Now you can navigate through the Menu and adjust the settings as preferred. 

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• Silent charging: The Headset makes no call indication (neither ringer nor LEDs) while charging

• On: Only LED indication while charging

• Headset Deactivated: The Headset is disconnected and can’t receive calls while charging

• Off: Normal mode with LED indication and audio while charging

Factory reset

To reset the customized settings back to the factory default, press Mute and Call buttons for 5 seconds. After the reset is completed, you will hear a tone signal confirming it.

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