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Wildix Business Intelligence (WBI) is a pure innovation--a set of services that, thanks to Artificial Intelligence (AI), allow businesses to significantly automate and streamline their daily processes and communication. Created: January 2018 Permalink: https://confluence.wildix.com/x/3QM8AQ |
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All WBI services are available only with:
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It is necessary to first set the language using “Set” application
Write a text using “Play sound” / “Play sound and wait for digits” applications
To learn more about variables, read the Smart Dialplan guide: https://manuals.wildix.com/smart-dialplan-custom-application/Smart Dialplan - use of Custom Applications
You can jump to another Dialplan procedure based on TTS result: use “Jump to if” application with Condition "${TTSSTATUS}"!="SUCCESS" ("UNDEFINED"/"FAILURE")
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Social Lookup (coming soon)
*** Coming soon! ***
Today social networks can tell you a lot about the person, and especially in the business environment. Many still argue about it, but the person’s social network profile can definitely help us create the first impression, particularly during a phone conversation.
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Automated Attendant - Dial by name using ASR (Automatic speech recognition) (coming soon)
*** Coming soon! ***
This service is a real human-computer interaction. Thanks to Automatic speech recognition (ACR) callers can interact with the system using just their voices.
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Call recording & ubiconf recording transcription - Speech To Text (coming soon)
*** Coming soon! ***
Saving transcripts of all the recorded calls allows for easy lookup of any important information.
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