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To disable push notifications and disconnect from VoIP and Presence server, open the app and set user status to Offline. Otherwise, log out from the app.
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Q4: Which ports must be open for push notifications?
- PBX must be connected to the Internet and be able to communicate with push.wildix.com server
- iOS: a direct, unproxied connection to Apple Push Notification servers from smartphone is necessary on ports TCP 5223; TCP 2195; TCP 2196; TCP 443
- Android: a direct, unproxied connection to the Google Cloud Messaging server on ports 5228, 5229 and 5230 from smartphone is necessary
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Q5: After the app goes to background, Android / iOS client disappears from the list of active devices from Collaboration
Android / iOS device is present in Collaboration device choice only when SIP registration is present (when app is active).
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Q6: A different user on a different PBX was logged in on my device. After I logged in again with my user, I continue to receive calls of the previous user
This happens because the previous user has not logged out correctly, your phone is still subscribed to receive push notifications of the previous user.
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