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Below there is a list of the frequently asked questions and answers which explain the behavior of Android and iOS with push notifications. Updated: December 2017June 2018 Permalink: https://confluence.wildix.com/x/sgAFAQ |
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On some Android devices push notification are blocked by default.
To enable them:
- HUAWEI P8/ P8 Lite: Settings -> Protected Apps, enable the option for Wildix and restart the app
HUAWEI P9 / P9 Lite: Settings -> Battery -> App Power Saving -> Close apps after screen lock, disable Close apps after screen lock and restart the app
Note Note: On Huawei P8, P9 and probably other devices with EMUI version <= 5, the apps are not allowed to receive notifications when not running. They must be authorized explicitly in the battery saving settings.
- Xiaomi: Security (App) -> Permissions -> Autostart - Enable the option for Willdix and restart the app
Q3: I don’t want to receive calls and messages when I’m not at work, e.g. during closing hours
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