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Info

This guide leads you through installation of W-AIR Base Sync Plus and setting up a W-AIR DECT Network in which the bases sync over LAN.

Updated: June 2019

Permalink: https://confluence.wildix.com/x/ZADfAg

Description

System architecture

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LEDs of the Base Station 

UNLIT

No power in unit

UNLIT/SOLID RED

Error condition

BLINKING BLUE

Initialization

SOLID RED

Factory reset warning or long press in BS reset button

BLINKING RED

Factory setting in progress

SOLID BLUE

Ethernet connection available (Normal operation)

BLINKING RED

Ethernet connect not available OR handset de/registration failed

SOLID RED

Critical error

ORANGE

Press reset button of base station

BLINKING ORANGE

No IP address received

Mounting instructions

Mount the base unit as high as possible to clear all nearby objects (e.g. office cubicles and cabinets, etc.). Make sure that when you fix the base stations with screws, the screws do not touch the PCB on the unit. Avoid all contacts with any high voltage lines.

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  1. Go to the WMS menu DevicesW-AIR Networks → click Add
  2. Enter the name Name for your W-AIR Network
  3. Select the gateways from the list on the left and move them to the list on the right. Make sure the Primary base station is the first one on the list (marked with (M)).

    Warning

    Limitation: it is impossible to register a W-AIR Headset if the code of W-AIR network is different from "0000" (default code). Workaround: temporarily change the code to default one ("0000") , register and assign the Headset(s), and then change it back to custom one.



  4. Check off "Sync Plus via Ethernet" option to enable sync over cable 

  5. Click “Save

  6. W-AIR Network is created:


  7. Go back to the Devices Menu, select your base/bases and press “Configure/ Sync device” button
Warning

For CLOUD PBXs, you need to power off the base station and then power it on again (reboot the base station) to apply the new parameters!

Step 3. Register a W-AIR Handset

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