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Info

This document provides all the necessary information for large-scale deployment of Wildix Collaboration on Windows.

Created: June 2018

Updated: July December 2020

Permalink: https://confluence.wildix.com/x/YgOIAQ

Table of Contents

Large-Scale deployment using Microsoft Windows Installer 

Wildix offers MSI (Microsoft Windows Installer) packages for large-scale deployment on Per-Machine basis (multiple users on the same machine) for Windows, suitable in the deployments using Citrix, SCCM and Microsoft Terminal Server. You can use MSI packages to install Wildix applications across your enterprise using Windows system management software such as Systems Center Configuration Manager (SCCM).

Collaboration Native App

Collaboration native app offers the same features of web-based Collaboration. 

Note

Limitations:

  • no support for text-to-speech in live search, chat
  • no possibility to change the default webcam (in case more than one webcams are available) for video call in Collaboration and Wizyconf web conference


MSI file for Windows: (silent installation mode for Collaboration Windows app – no pop-up confirmation windows during the app installation)

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Support for remote call answer / hangup and volume control from headset via USB connector on Windows. Supported Wildix Headset: WHS-BT (only with USB dongle from Jabra / Plantronics / Sennheiser); Supported 3rd party headsets matrix: Wildix Compatible Headsets - Jabra, Plantronics, Sennheiser, JPL, Axtel.

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TAPI Driver

TAPI driver provides computer telephony integration and enables PCs running Microsoft Windows to manage calls and use other telephone services of a Wildix PBX.

MSI file for Windows:

Example of a command for the silent installation: 


Code Block
msiexec /i WildixTAPI-1.4.1.x64.msi /qn


Example of a command for the silent uninstallation: 


Code Block
msiexec /x WildixTAPI-1.4.1.x64.msi /qn


Quality of Service Policy for Windows

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Citrix / Microsoft Remote desktop (Windows Terminal Server)

Wildix TAPI driver works in:

  • Citrix environments with standalone server
  • Citrix environments with more than one srv using load balancing
  • Windows Terminal / Server environments

Documentation: TAPI driver

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Browser content redirection - deploying Chrome extension using Group Policy

Browser Content Redirection can be enabled to achieve point to point audio and video with the PBX reducing latency and moving CPU usage to the client: https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/browser-content-redirection.html

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