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This guide gathers all the information on setting up and using the Voicemail service. Created: January 2019 Permalink: https://confluence.wildix.com/x/LAAJAg |
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General information and limitations
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Custom provisioning parameter EnableMWISubscribe allows enabling Voicemail LED notifications for analog phones connected to W24FXS 2015. More information: Provisioning Custom Settings.
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Example2: "external" class is activated only for "away" user status, this means, for "available" and "do not disturb" status behavior will be inherited from "internal" call class, and only in case user status is "away", all external calls will be forwarded to voicemail (Call Forward All: VOICEMAIL):
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Call forwarding to Voicemail via Dialplan
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Exit Code "0" from Voicemail allowing caller to speak with an operator
Use case: someone has reached the company and the call was sent to Voicemail, caller can hit 0 at any time to speak with an operator
How to enable it:
- Add the parameter operator=yes to the file voicemail.conf (More information: Custom config parameters List)
- Add the letter ‘o’ as called number to the Dialplan context (add "o" as called number and under it add "Dial the phone" / "Call group")
Dialplan example:
Auto-deletion of Voicemails
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