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This guide leads you through installation of W-AIR Base Sync Plus and setting up a W-AIR DECT Network in which the bases sync over LAN. Updated: June 2019 Permalink: https://confluence.wildix.com/x/ZADfAg |
Table of Contents |
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Description
System architecture
W-AIR is a Wildix cordless solution. The system supports auto-provisioning enabling instant connection to the Wildix PBX. Due to high scalability, new components are quickly and easily integrated to guarantee the better performance.
Wildix W-AIR system uses the wireless technology CAT-iq (Cordless Advanced Technology – Internet quality).
The architecture consists of three components:
1. Base station - an essential component of a DECT system. Wildix W-AIR base stations:
- Multicell base stations: W-AIR Base (End Of Life), W-AIR Base Outdoor, W-AIR Base Sync Plus
- Single Cell base station: W-AIR Base Small Business
2. Repeater - extends the signal coverage of the base station.
3. Cordless endpoints:
Wildix W-AIR handsets: W-AIR Basic (ex W-AIR 70), W-AIR 100 (End Of Life), W-AIR LifeSaver (ex W-AIR 150), W-AIR Med, W-AIR Office and W-AIR Headset. Follow the online Guides to get detailed information: W-AIR DECT Handsets Guide, W-AIR Headset Guide.
Multicell network scalability and features
Sync over LAN with W-AIR Base Sync Plus:
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This guide leads you through installation of W-AIR Base Sync Plus and setting up a W-AIR DECT Network in which the bases sync over LAN. Updated: June 2019 Permalink: https://confluence.wildix.com/x/ZADfAg |
Table of Contents |
---|
Description
System architecture
W-AIR is a Wildix cordless solution. The system supports auto-provisioning enabling instant connection to the Wildix PBX. Due to high scalability, new components are quickly and easily integrated to guarantee the better performance.
Wildix W-AIR system uses the wireless technology CAT-iq (Cordless Advanced Technology – Internet quality).
The architecture consists of three components:
1. Base station - an essential component of a DECT system. Wildix W-AIR base stations:
- Multicell base stations: W-AIR Base (End Of Life), W-AIR Base Outdoor, W-AIR Base Sync Plus
- Single Cell base station: W-AIR Base Small Business. Documentation: W-AIR Small Business Admin Guide
2. Repeater - extends the signal coverage of the base station.
3. Cordless endpoints:
Wildix W-AIR handsets: W-AIR Basic (ex W-AIR 70), W-AIR 100 (End Of Life), W-AIR LifeSaver (ex W-AIR 150), W-AIR Med, W-AIR Office and W-AIR Headset. Follow the online Guides to get detailed information: W-AIR DECT Handsets Guide, W-AIR Headset Guide.
Multicell network scalability and features
Sync over LAN with W-AIR Base Sync Plus:
- LAN PTP Sync or Sync over the air (for sync over the air, refer to W-AIR Network Admin Guide - Sync over the air)
- Up to 16000 users per system
- Up to 30* users registered to 1 base station
- Up to 4000 bases per system
- Up to 8 concurrent calls** per base:
8 narrow band channels in multi-cell mode (10 in single cell mode)
4 CAT-iq wideband channels
- Up to 8 concurrent handovers per base
- Up to 3 repeaters per base
- Up to 50 bases - 3 repeaters
- 50-125 bases - 1 repeater
- More than 125 bases - no repeater
- Up to 5 concurrent calls per repeater
- Up to 100 repeaters per system
- Base station indoor range: 50 m; outdoor range: 300m
...
You can check the Delay and the Jitter on the base station's interface, menu LAN Sync:
Expected jitter levels for different types of switches:
- Fix parts connected to Aruba HP switch will have expected jitter < 300ns
- Fix parts connected via 3 layer switch will have expected jitter < 500ns
- Fix parts connected via 7 layers switch will have expected jitter < 2000ns
Statistics
Call Features
DND, Call forwarding, Paging, Call intrusion, Intercom
...
- Go to the menu Extensions
Click on the field “Idx” or “Extension” of the handset:
The following window is displayed, allowing you to set up emergency settings:
Modify the parameter “Alarm Number”: enter the number to be called when the alarm is triggered from the handset:
Go to Management menu and click Save and reboot to reboot the base station and apply the new parametersNote You can enter an extension number that must be called or customize the service by modifying the Dialplan in the WMS and to add the “Alarm Number” as a Called number into a Dialplan procedure.
Tick off the Profiles that you wish to enable for this handset
Click Save at the bottom of the page
to add the “Alarm Number” as a Called number into a Dialplan procedure.
Tick off the Profiles that you wish to enable for this handset
Click Save at the bottom of the page
Go to Management menu and click Save and reboot to reboot the base station and apply the new parameters
Statistics
Menu Statistics, accessible via base station web interface, offers access to four administrative menus, allowing the system administrator to monitor:
- System
- Calls
- Repeater
- DECT data
- Call quality.
System data
PARAMETERS | DESCRIPTION |
BASE STATION NAME | Base IP address and base station name from management settings |
OPERATION/DURATION D-H:M:S | Operation is operation time for the base since last reboot. Duration is the operation time for the base since last reset of statistics, or firmware upgrade. |
BUSY | Busy Count is the number of times the base has been busy. |
BUSY DURATION D-H:M:S | Busy duration is the total time a base has been busy for speech (8 or more calls active). |
SIP FAILED | Failed SIP registrations count the number of times a SIP registration has failed |
HANDSET REMOVED | Handset removed count is the number of times a handset has been marked as removed |
SEARCHING | Base searching is the number of times a base has been searching for its sync source |
FREE RUNNING | Base free running is the number of times a base has been free running |
DECT SOURCE CHANGED | Number of time a base has changed sync source |
Free running explained
Free running is NOT an error state, but is a simple trigger state, indicating that some changes have to be made to ensure continuous DECT synchronization.
Free running tells the application that the base has not received any sync data from its sync source base station during the last 10 seconds.
The reasons for this behavior can be the following:
- Two bases are using the same DECT slot and therefore cannot see each other.
- Too many simultaneous calls.
- A sudden change of environment (e.g. closing a fire door)/.
- Distortion of DECT frequency (around 1.8MHz) either by other DECT systems or other equipment.
When the Free running state is trigged the following actions are recommended:
- Move DECT slot to avoid using the same DECT slot as another base as its synchronization source base state.
- Use information from other base stations, to check how they are seeing this base station in the DECT air.
Free running activates several recovery mechanisms: the state changes to Assisted lock. The state Assisted lock can remain stable for a long time and normally changes to state Locked again. The state Free Running can also change back to state Locked again.
If the base is in state Free running and the synchronization source base station cannot be seen and no data is available for the assisted lock mechanism, the base station will change to a new state after 2 minutes:
- If the base station does NOT have any active calls, the base will change to state Searching.
- If the base station has an active call, this base will change to state Sync lost. After the call is released, the state will change to state Searching.
Call data
PARAMETERS | DESCRIPTION |
BASE STATION NAME | Base IP address and base station name from management settings |
OPERATION TIME/DURATION | Total operation time for the base since last reboot or reset Duration is the time from data was cleared or system has been firmware upgraded. |
COUNT | Counts number of calls on a base. |
DROPPED | Dropped calls are the number of active calls that was dropped. E.g. if a user has an active call and walks out of range, the calls will be counted as a dropped call. An entry is stored in the syslog when a call is dropped. |
NO RESPONSE | No response calls are the number of calls that have no response, e.g. if an external user tries to make a call to a handset that is out of range the call is counted as no response. An entry is stored in the syslog when a call is no response. |
DURATION | Call duration is total time that calls are active on the base. |
ACTIVE | Active call shows how many active calls that are active on the base (Not active DECT calls, but active calls). On one base there can be up to 30 active calls. |
MAX ACTIVE | Maximum active calls are the maximum number of calls that has been active at the same time. |
CODECS | Logging and count of used codec types on each call. |
HANDOVER ATTEMPT SUCCESS | Counts the number of successful handovers. |
HANDOVER ATTEMPT FAILED | Counts the number of failed handovers. |
AUDIO NOT DETECTED | Counts the number of times where audio connection was not established. |
Repeater data
PARAMETERS | DESCRIPTION |
IDX/NAME | Base IP address and base station name from management settings |
OPERATION D-H:M:S | Total operation time for the repeater since last reboot or reset Duration is the time from data was cleared or system has been firmware upgraded. |
BUSY | Busy Count is the number of times the repeater has been busy. |
BUSY DURATION D-H:M:S | Busy duration is the total time a repeater has been busy for speech (5 or more calls active). |
MAX ACTIVE | Maximum active calls are the maximum number of calls that has been active at the same time. |
SEARCHING | Repeater searching is the number of times a repeater has been searching for it’s sync source |
RECOVERY | In case the sync source is not present anymore the repeater will go into lock on another base or repeater and show recovery mode |
DECT SOURCE CHANGED | Number of time a repeater has changed sync source |
WIDE BAND | Number of wideband calls on repeaters |
NARROW BAND | Number of narrow band calls on repeaters |
DECT data
PARAMETERS | DESCRIPTION |
FREQUENCY | Number of the DECT slot frequency |
SLOTX | Number of connections that have been active on each frequency |
Call quality
PARAMETERS | DESCRIPTION |
BASE STATION NAME | Base IP address and base station name from management settings |
TYPE | Call: Relay conn: |
CALL COUNT | Count the number of calls |
LOCAL/REMOTE SIDE | Local: Remote: |
JITTER[MS] | Measures how the RTP packets are received, the lower the Jitter is the better |
ROUND TRIP LATENCY [MS] | Measures the time it takes for RTP packets to reach it destination. |
PACKET LOSS [%] | Percentages of packets lost. |
R-VALUE | A way to measure call quality, from 0-120 USER SATISFACTION LEVEL MOS R-Factor MAXIMUM USING G.711 4.4 93 VERY SATISFIED 4.3-5.0 90-100 SATISFIED4.0-4.3 80-90 SOME USERS SATISFIED 3.6-4.0 70-80 MANY USERS DISSATISFIED 3.1-3.6 60-70 NEARLY ALL USERS DISSATISFIED 2.6-3.1 50-60 NOT RECOMMENDED 1.0-2.6 Less than 50 |
MOS-VALUE | MOS measures subjective call quality for a call. MOS scores range from 1 for unacceptable to 5 for excellent. See table above. |
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