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  1. For Active Directory: use preferredLanguage value from AD, if not empty
  2. If empty, or if another backend is used: use the language based on the Country Code selected in WMS Settings → PBX → Language -> PBX -> Language and region 
  3. If the official language of the country is not supported as user interface language, or if the country has several official languages (e.g. Switzerland), then Language selected in Language and region settings is applied

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  • Backend: select AD
  • Hostname: IP address or domain name of remote server
  • Port: specify the port (389 by default)
  • Secure connection: enable encryption during the connection
  • User: user with the rights to access to the server
  • Password: password of user to access to the server
  • Base DN: Distinguished Name of the base depends on customer’s database structure (e.g. dc=wildix,dc=local)
  • Windomain (import of users): the domain name that user name is connected to and which is required for Active Directory authentication

    Note

    Note: The Windomain field is available starting from WMS 5.04.20220425.1

    In case the Windomain field is empty, the data is taken from Base DN. 


  • Full domain (import of users): the field allows to add a custom domain

    Note

    Note: The Full domain field is available starting from WMS 5.04.20220819.1.


  • Sign-on (import of users): enable the option to allow sign-on with AD credentials for imported users 

    Note

    Note: Automatic AD Single Sign-on is available. Consult Active Directory Single Sign-On for details.


  • Allow only single Sign-on (import of users): enable the option to allow only single sign-on. If the option is enabled, login of users to Collaboration with WEB password is not possible

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  • businessPhones
  • displayName
  • mail
  • givenName
  • jobTitle
  • mobilePhone
  • officeLocation
  • preferredLanguage
  • surname
  • userPrincipalName
  • department
  • extensionAttribute1-15


Note

Note: The support of the field 'extensionAttribute1-15' starts from WMS 6.01.20230123.2. It allows to sync Custom attributes. The necessary attribute needs to be entered in the Extension field.   

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In this way all values present in the "E-mail" field of the remote server/ database will be imported into the "E-mail" field of Collaboration Phonebook.



Note

If you need to synchronize only certain users from O365, filter them by the field "Extension".

If extension is present, user is imported from O365.


Google

Backend settings:

  • Backend: select Google

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Note

Note: The support of custom fields starts from WMS 6.02.20230328.2 and requires admin rights to be enabled.

You can set up the import of contacts with any Google account, but for import of users you must possess a special corporate (business) Google account.

Click Login and perform login with your Google account, after which you can select the categories of contacts that must be imported:

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Warning

Important: During the import, a contact owner is looked up via the email address. Make sure the email address is present both in Infusionsoft and local LDAP. 


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You can now set up the Dialplan to route calls from known callers to their account managers, read the document How to automatically route calls to contact owners.

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  •  Go to System Preferences -> Security & Privacy -> Contacts:

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If all the requirements are met, the integration with Mac OS contacts is enabled automatically.
It allows you:

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