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Step 1: WMS Configuration

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• Go to WMS -> Users and click on + to add a new user:

• Fill in the fields:
  • Full name: name of the user
  • Extension: extension number used by the intercom
  • Dialplan: select the Dialplan procedure used by the intercom* (“users” by default)
  • License type: select Basic
    
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2. Create a Dialplan procedure to manage calls from the intercom

• Go to WMS -> Dialplan -> Dialplan rules and add a new procedure, example:
  
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Where:

• 500: is the phone number called from the intercom

• Call group (support): is the call group that receives calls from the intercom (it can be an extension, several extensions, or several call groups…) 

  Note
  Note: you can also add "Dial the phone" application instead of "Call group" and set a specified extension.

  
  

• Go to WMS -> Users, select the intercom extension and select the newly created Dialplan procedure to be used for outgoing calls
  
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Note that upon your first login you are advised to change the default password.

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2. Check for updates

• Go to System -> Maintenance
• Click Check Now (Check Firmware Online) to check if there is a new firmware version available and to update the intercom:

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• Go to Services -> Phone -> SIP 1
• Fill out the fields as described below:

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• Go to WMS -> Users and select the intercom extension (409 in our example)
• Click Set passwords
• Click on Generate near SIP/VoIP, then click Ok (copy this password from WMS and paste it into the field SIP/VoIP Password)
  
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• Go to WMS -> Users

Check that the intercom is successfully registered to the system:

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Enable the option SIP INFO (RFC-2976) in DTMF Receiving section and click Save:

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4. Quick Dial Button Setting

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• Go to Directory -> Users -> Position 1 (position 1 corresponds to quick dial button 1)
• Fill the fields Name and Phone Number and click Save:
  
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5. Electric Lock Switching Settings

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• Go to Hardware -> Switches -> Switch 1
• Enter the code, for example “1234” under Switch Codes section and click Save:
  
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Make sure the box “Legacy Switch Code” is activated in Advanced Settings section. When this box is checked, the first code listed above does not require confirmation by pressing “*” from the phone. If the box is not check, it might be necessary to press “*” from the phone to confirm the door opening.

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6. JPEG Streaming Settings (required only for W-AIR Handsets) 

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• Go to Services > Streaming > JPEG > set JPEG Compression Level to 60:
  
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Step 3. Door open function from Wildix IP phones/ Collaboration

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Here is what Unlock button looks like on Vision and in Collaboration

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Video streaming before answer on WP600AXX / Vision/ SuperVision/ Collaboration / Android App

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• Go to Services > HTTP API (2N® Helios IP web interface)
• Enable Camera API and choose Unsecure (TCP) Connection type and Basic authentication, click Save:
  
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• Go forward to the next tab Account 1 and check the box “Account Enabled”
• Fill in User settings: User name and password and click Save
  
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• Go to WMS -> Dialplan and add Custom application to the Dialplan procedure used by the intercom SIPAddHeader(Camera:), for example:

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Dialplan example with Unlock button and Video streaming before answer

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Where:

• “500” – is the number specified in the quick dial button menu of the intercom (the number called by the intercom)
• “Custom application” – SIPAddHeader(Unlock-Button:*1234#) – adds unlock button to call dialog
• “Custom application” – SIPAddHeader(Camera:http://409:admin@10.100.4.133/api/camera/snapshot?width=1280&height=960) – enables video preview before answer

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1. Before proceeding, make sure you set the necessary compression level in JPEG Streaming Settings
2. Modify the Dialplan procedure used by the intercom by adding the Custom application: 

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The configuration can also be set for 2N Helios IP Verso/ Solo/ Vario/ Force/ Video Kit.

Dialplan example: 

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Troubleshooting

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Solution: disable DirectRTP via Dialplan for such calls (Dialplan application "Set" - "DirectRTP" - "no")

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