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This document explains how to set up the Dialplan to automatically generate a call and play a recording

Created: April 2020

Table of Contents

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The call comes in and the message from an external caller and is recorded. We use the variables DD (caller number) and TT (date / time) to assign a unique name to the file.
Preparing for the automatic call generation.
Create two "dummy" users on the system to be used for call forwarding.

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Two "called numbers":
- "calltrunk" - generates an external call to the mobile phone number
- "playsound" - plays back the voice message as soon as the call is answered by the employee

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