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This guide explains in detail each Dialplan application and provides practical examples and use cases. Updated: August 2023 Permalink: https://wildix.atlassian.net/wiki/x/ahDOAQ |
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Basic information on how Dialplan works: Dialplan: How does it work?
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Dialplan application Speech to text allows to create an automatic system that ask the caller some questions, recognizes the answers, and lets you save the recorded files.
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- RECOGNITION_STATUS = SUCCESS / NOT_RECOGNIZED / EMPTY_FILE / SERVICE_FAIL
- RECOGNITION_RESULT = returns result of the speech recognition, e.g. ”My name is Alex”
- RECOGNITION_AUDIO = returns name of the audio file, e.g.:
/dev/shm/var/spool/callweaver/monitor/stt/20220916-170648-+380487770777-wildixbox-1663340800.21-1-name.wav
Where:
a) “20220916-170648” = date and time
b) “+380487770777” = Caller ID
c) “wildixbox-1663340800.21” = Linked ID, which is a unique variable of the call (can be found in CDR)
d) “1” = number of question in the Dialplan (1- for the first question, 2- for the second and so on)
e) “name” = variable of the RECOGNITION_LABEL, if set RECOGNITION_RESULTS = a separate channel variable that stores JSON with all the recognition results for the current channel
Note Note: The maximum length of the variable RECOGNITION_RESULTS is 4092 4090 Bytes. The data that exceeds this limit, cannot be saved to RECOGNITION_RESULTS.
Example:
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