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The document describes how to start ________ Min supported version: WMS 5 Created: April 2023 Permalink: |
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Screen sharing issue on macOS using Google Chrome Due to detected issues in Google Chrome, it might be impossible to use screen sharing. To resolve the issue, take the following steps:
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You can also consider live streaming option--in this way you can create a conference only with those users who need to speak and stream their video, while others can watch and comment. |
Additional equipment
To ensure efficient collaboration during videoconferencing in small and large meeting rooms, Wildix offers some additional equipment:
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If a user is left alone in a conference for more then a minute, the relevant notification is displayed and the conference session is stopped automatically within 30 seconds:
Miscellaneous
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Participants stats
You can view speaker statistics, to understand how much time each user spoke during the conference:
- Click on three dots in the lower central side of the screen
- Click Speaker Participants stats
- New dialog Speaker Participants Stats opens:
The same dialog can be also opened when you click on the number of participants in the top of the conference (displayed if there are at least 3 participants in the conference):
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Speaker Participants stats gets reset each time you leave/ access again the conference room or in case you refresh the browser tab. |
Talk ratio and Hints
Wizyconf x-bees conference offers functionality, especially useful for sales people, that allows to monitor the talk ratio, duration of the longest monologue and shows hints to agents during the conference.
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Talk ratio is also displayed on Speaker Stats window under Speaker Time, which includes total talk time | the longest monologue | talk ratio compared to other participants:
Enable Hints
You can enable real-time sales coaching hints to be shown to agents during the conference. To activate hints, go to More actions -> Settings -> Hints -> tick off Enable real-time hints:
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- Hover the mouse cursor over the user whose connection status you would like to check
- Hover the mouse cursor over the green or yellow Connection quality icon (color depends on the current connection quality) in the upper left-hand corner of the preview
- New dialog is displayed with the information on connection, bitrate, packet loss etc
- (available only if you hover the mouse cursor over your own preview) Click Show more in that dialog to see more details about your own connection quality
Manage sound settings
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- Click three dots (More actions) in the lower central side of the screen and click Settings
- On the Settings screen, navigate to the Sounds tab and choose on which occasions you want the sound to be played:
- Meeting reactions
- Incoming message
- Participant joined
- Participant left
- Talk while muted
- Click OK
The sound settings are saved and used for your future conferences.
Edit a conference room
You can edit any existing conference rooms: edit the conference title, its description, the list of participants, schedule the conference, resend the email invitation, copy the conference link.
- Open the Video Conference dialog from Collaboration
- Find your conference in the list and hover the mouse cursor over it
- Click on the Pencil with three dots icon (Edit) on the right-hand side of the conference title:
Keyboard shortcuts
For your convenience you can use keyboard shortcuts.
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- Click on three dots in the lower central side of the screen
- Click View shortcuts
- A new dialog Keyboard shortcuts opens:
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