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The Document describes CLASSOUND Regulations regarding E112 Emergency Services or other local emergency numbers and provides the requirements to comply with the Regulations.

Created: January 2023


Table of Contents

E112 Emergency Services Regulations

E112 is a location-enhanced version of the 112 emergency service operating in nearly all EU countries, allowing responders to quickly and accurately locate people in distress.


In order to comply with the Regulations, take the following steps:

Step 1. Provide geolocation data per each DID to Wildix


Limits of liability: 

  • Customer is liable for providing geolocation data
  • If the geolocation data is not provided, it will be impossible to call emergency services


CountryRequired Information
All EU countries
  • DIDs

  • Country

  • Locality/ Municipality

  • City

  • Street

  • Building Number

  • Postal Code

  • Company Name

  • Company Registration ID

  • Company VAT

Additionally for Italy
  • First Name

  • Last Name

  • Email Address
  • Date of Birth

  • Place of Birth

  • Personal Tax code (16 characters long one; not a company code)

  • Nationality

  • Type of ID (for example, Passport or National ID)

  • ID Number

  • ID Issuing Authority

  • ID Issuing Date

Step 2. Set Country Code

Make sure that Country Code is set up in WMS Settings -> PBX -> Language & region or user's office number has the country's corresponding prefix