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This document provides information on built-in security features of the Wildix system and Wildix services description. Updated: December 2022September 2023 Permalink: https://wildix.atlassian.net/wiki/x/vQFmBQ |
Security is a top priority for Wildix and all the security features are built-in inside the product, which means the Wildix System is Secure By Design.
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Wildix Cloud and ISO 27001, 22301 compliance AnchorISO27001 ISO27001
ISO27001 | |
ISO27001 |
Wildix Cloud services are located in network is powered by Amazon Web Services, whose data centers that undergo ISO 27001 and ISO 22301 audits (for more information, you can refer to this page). These data centers share hosted facilities space with the world’s largest Internet companies. The geographic diversity of these locations act as an additional safeguard which minimizes the risk of service interruption due to natural disasters.
Security standards
1. Authentication
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The scheme below displays the structure of WMS (Wildix Management System):
CLASSOUND
CLASSOUND is a fully Cloud-based service that goes beyond SIP trunks in its capabilities. Using CLASSOUND, companies can enjoy the full capabilities of a communications system with global coverage, combined with the security and maintenance they’d expect from a modern enterprise-grade VoIP system.
Scheme of the CLASSOUND service:
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Note: "WMS" here implies the scheme provided in the section WMS Structure. |
Reliability:
- 100% CLOUD Cloud-based
- Global presence with AWS Availability Zones
- 99.98% availability provided with NAPTR/SRV
- Call failure rate 0,2%
- Call set-up time 1.4 sec
- Redundancy
- 24/7 Monitoring
Security:
- Isolated structure available only for Wildix Ecosystem
- Network security
- Direct connections to Local Country Networks
Global Coverage:
- 200+ Countries and Territories for Outbound calling
- 100+ Countries Local DIDs coverage
- Landline and Mobile DIDs
- Voice and SMS
CLASSOUND Service meets:
- Local Service Registration and Authorisation requirements
- General Data Protection Regulation requirements
- Emergency Service regulation requirements
Voice technologies:
- SIP with G.729, G.711, OPUS, T.38
- TLS
- SRTP - coming soon
Additional features:
- Instant Virtual Porting
- Bulk SMS sending
- Forwarding
- Bult-in Trunk setup
- Failover
- Filtering/Blacklists/Anti-spoofing
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teams4Wildix
With Wildix, you get a Microsoft Teams PBX integration that gives you all the telephony features a growing business needs to simplify communication and deliver more to the bottom line.
Wildix offers 2 modes of Integration usage.
Mode 1. Collaboration PluginApp: it provides access to all advanced features by Wildix.
Mode 2. MS Phone System: besides the advantages of Mode 1, it allows MS Teams users to place and receive calls using Teams Dialpad (Calls tab of the MS Teams interface).
teams4widlix teams4Wildix service integration scheme:
teams4widlix teams4Wildix security:
- All call legs can be secured by TLS encryption. TLS 1.2 or later is supported
- Customer data held in the Microsoft security realm for both Teams and teams4widlixand teams4Wildix
- Teams users connect to the nearest Microsoft network POP
- The Microsoft network carries the voice traffic for nearly the entire journey
- Through teams4widlix Through teams4Wildix node optimisation, traffic will step-off the Microsoft network near to the PBX or Trunk
teams4widlix teams4Wildix features:
- Support for Teams in the browser version and native app
- Single sign-on with Microsoft 365 (Office 365)
- Inbound and outbound calls (internally and externally) within Teams
- Call control of any Wildix devices assigned to the user’s account, including desk phones, DECT
- Embedded SIP trunk that enables long-distance calls to 200+ countries
- Integrated Fax and SMS server
- Robust and reliable phone system that offers all the advanced telephony features
- No complicated setup and added costs; calling to and from Teams is available out of the box
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