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This step-by-step guide leads you through the process of activation of the Departments tree feature and building a multilevel hierarchy of Departments. Created: January 2022 Updated: October 2023 Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/0AUkBgfh-OAQ |
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Introduction
Starting from WMS Beta 5.04.2021122720220309.31, there is a possibility to create a multilevel hierarchy of Departments, which are displayed in a tree view on the Colleagues tab in Collaboration. This can be useful for organisations with a large number of users.
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Note: Creating multilevel hierarchy of Departments with a tree view is not supported in x-bees. |
1. Fill Fill out User Departments in WMS
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To build a multilevel hierarchy of Departments, when adding/ editing a user (or in case of users import via a CSV file), indicate the Department path using the separator “/”, "|", or "\". For example:
Department: UK/ Marketing
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Starting from WMS 6.04.20231012.1, it is possible to add a user to multiple departments. For this, enter the necessary department names, separated by commas in the Department field:
2. Change the default separator for Departments tree (optional) Anchor changeseparator changeseparator
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When indicating the Department path in WMS -> Users -> Edit User -> Department field, the default separator "/" should be used. For example:
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DEPARTMENTS_TREE_SEPARATOR="\" |
3. Display all PBX users (optional)
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The Colleagues tab displays the Departments tree (or simply a list of Departments, if there is no multilevel Departments structure):
To navigate between different Department levels, just click on the arrow icon and choose the necessary Department.
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