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Info

The document describes how to start a conference in x-bees and use x-bees conference features.

x-bees documentation: link.

Updated: May 2024

Permalink: https://wildix.atlassian.net/wiki/x/AQACCg


Warning

Screen sharing issue on macOS using Google Chrome

Due to detected issues in Google Chrome, it might be impossible to use screen sharing.

To resolve the issue, take the following steps:

  1. Update Chrome to the latest version
  2. Refresh permissions: go to macOS System Preferences -> Security & Privacy -> Screen Recording -> uncheck and check Google Chrome checkbox

...

  1. To use the feature, click three dots (More actions) -> Enable Picture-in-Picture:

2. When enabled, picture-in-picture view of the selected / active user stays on top of your other windows. Hovering the mouse over the picture-in-picture screen, you have the following options:

  • Mute/ unmute
  • Start/ stop video
  • Leave conference
  • Back to tab (returns you to the x-bees tab with the conference and disables the Picture-in-Picture option) 

Image ModifiedAlso, on the picture-in-picture view, you can see:

  • if microphone of a user is enabled or not
  • raised hands: names of the first three users who raised hands as well as how many more raised hands there are 
  • preview of videos 
Note

Limitation: 

  • When you or another user disable the video, the avatar displayed in PiP view is not the one uploaded by the user, but the default one (with user initials).

Other control options

In addition to being able to decide whether participants should start with their webcams and microphones enabled/ disabled, there are other options available for PBX users:

...

Note

Note:

  • By default, Subtitles are disabled. 
  • To enable Subtitles, Transcription should be turned on. If Transcription is disabled, the Enable subtitles button is inactive. 

  • Transcription is enabled in English by default, if there are external users in the conference. 

  • The languages that are currently supported are: English, English (British), English (Australian), Spanish (United States), Italian, French, French (Canadian), German, Portuguese (Brazilian), Japanese, Korean, Chinese (Simplified), Hindi, Thai.

  • The language of the transcription is the same for all participants of the conference. In case any participant changes the language, it automatically gets changed for the rest participants of the conference. The language is stored for future usage.
    Example: The conference starts, someone starts transcription in English and for all people in the conference the language is set to English (for future conferences as well). Somebody changes the transcription language to German -> for all participants of the conference the language is set to German (for future conferences as well, unless changed otherwise).

  • In case all participants of the conference left and didn’t stop the recording and transcription, the conference is automatically ended in up to 30 seconds.

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  1. Click on three dots in the lower central side of the screen
  2. Click View shortcuts
  3. A new dialog Keyboard shortcuts opens:



Half-webinar (Visitor) mode

In case there are more than 30 participant in the conference, half-webinar mode is used, to boost conference performance. Half-webinar mode suggests there are Speakers and Visitors in the conference. First 30 members who join the conference are automatically added as Speakers, while the rest participants join as Visitors. 

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  • Visitors are muted and do not have Start/ Stop camera buttons. 


  • In Settings, Visitors can only choose the audio output:


Moving Visitors to Speakers

  • If a Visitor wants to speak in the conference, they should press the Unmute button (1) or raise a hand (2):

  • Speaker can admit or reject the request via push notifications or via the Participants panel:

...

Note

Note: It is currently not possible for speakers to manage visitor requests via mobile. 

Moving Speakers to Visitors

If required, you can move Speakers to Visitors:

  1. Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
  2. Click Move to visitors

    Image Added
  3. Confirm you want to move the user to visitors

    Image Added
Note

Note: The option of moving speakers to visitors is available only in Visitor mode (once the number of participants in the conference reaches 30).

View the Visitors list

At the top, next to the conference title, there are two separate counters that display the number of speakers and visitors in the conference:

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