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The document describes how to start a conference in x-bees and use x-bees conference features. x-bees documentation: link. Updated: January May 2024 Permalink: https://wildix.atlassian.net/wiki/x/AQACCg |
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Screen sharing issue on macOS using Google Chrome Due to detected issues in Google Chrome, it might be impossible to use screen sharing. To resolve the issue, take the following steps:
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By default all users access the conference with their microphones enabled and cameras disabled.
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Note: In case you change mic or camera settings, they are preserved upon the next time you enter a conference. Example: If you enable the camera in the current conference, it remains enabled in all future meetings you participate in. |
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The feature reduces background noise and echo. Ideal for cases when several participants are in the same meeting room.
- Click three dots (More actions) button
- Click Noise suppression:
You can also access manage Noise suppression via Settings:
- Click three dots (More actions) -> Settings
- Proceed to the tab Noise suppression, where you can enable/ disable the feature and choose type of noise suppression
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Note: Noise suppression settings are saved separately for different audio devices. Example: If you connect a Bluetooth headset and disable noise suppression, this preference is stored specifically for that headset. The next time you connect that headset, noise suppression remains disabled. If you switch to a different audio device, noise suppression is enabled by default until you manually disable it. |
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You can adjust the also access manage Noise suppression Settings by clicking on the Noise suppression icon at the top:
Video quality
You can adjust the quality for your video streaming.
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- To use the feature, click three dots (More actions) -> Enable Picture-in-Picture:
2. When enabled, picture-in-picture view of the selected / active user stays on top of your other windows. Hovering the mouse over the picture-in-picture screen, you have the following options:
- Mute/ unmute
- Start/ stop video
- Leave conference
- Back to tab (returns you to the x-bees tab with the conference and disables the Picture-in-Picture option)
Also, on the picture-in-picture view, you can see:
- if microphone of a user is enabled or not
- raised hands: names of the first three users who raised hands as well as how many more raised hands there are
- preview of videos
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Limitation:
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Other control options
In addition to being able to decide whether participants should start with their webcams and microphones enabled/ disabled, there are other options available for PBX users:
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Note:
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- The recording of the conference with external members may be started automatically if Transcription is enabled. Complemented with some other x-bees features coming up in future, this will allow This allows agents to easily view the meeting data whenever required and never miss out anything important. To manage if you want the transcription and recording to be started automatically, go to Settings -> External meetings and choose the preferred options:
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- Click on three dots in the lower central side of the screen
- Click View shortcuts
- A new dialog Keyboard shortcuts opens:
x-bees conference on mobile
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Half-webinar (Visitor) mode
In case there are more than 30 participant in the conference, half-webinar mode is used, to boost conference performance. Half-webinar mode suggests there are Speakers and Visitors in the conference. First 30 members who join the conference are automatically added as Speakers, while the rest participants join as Visitors.
Visitors have access to a limited conference functionality compared to Speakers:
- Visitors are muted and do not have Start/ Stop camera buttons.
- In Settings, Visitors can only choose the audio output:
Moving Visitors to Speakers
- If a Visitor wants to speak in the conference, they should press the Unmute button (1) or raise a hand (2):
- Speaker can admit or reject the request via push notifications or via the Participants panel:
When the request is admitted, Visitor is moved to Speakers. There is no restriction to the number of Visitors that can be moved to Speakers.
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Note: It is currently not possible for speakers to manage visitor requests via mobile. |
Moving Speakers to Visitors
If required, you can move Speakers to Visitors:
- Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
- Click Move to visitors
- Confirm you want to move the user to visitors
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Note: The option of moving speakers to visitors is available only in Visitor mode (once the number of participants in the conference reaches 30). |
View the Visitors list
At the top, next to the conference title, there are two separate counters that display the number of speakers and visitors in the conference:
To view the list of Visitors, Speakers can click on the Visitors counter at the top:
A pop-up window with the list of visitors in the conference opens:
x-bees conference on mobile
Starting from x-bees app v. 1.53.1.192083 on iOS and v. 1.53.1.192083 on Android, conferencing feature is built into x-bees mobile app.
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Note: You can either join the conference from x-bees web or from mobile. If, say, you joined from web and then join from mobile, you are automatically removed from the conference on x-bees web. |
After tapping the Join button, x-bees conference automatically opens:
Once in the conference, you have the following conference controls:
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- To switch between between front and rear camera when you enable video, tap on the camera icon at the top:
- To leave the conference room, tap the red handset icon:
- When you switch to other x-bees tabs (e.g. Inbox), without tapping the button Leave the conference, you remain in the conference. To open the conference, click on the Expand icon on the Inbox tab:
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