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This Article explains how to troubleshoot various x-bees issues. Other x-bees documentation: x-bees documentation. Created: October 2022 Updated: August 2023 Permalink: https://wildix.atlassian.net/wiki/x/yBfOAQ |
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How to send
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feedback
If you encounter any issues with x-bees, send logs so Wildix can us feedback to investigate them.
- Click on your user picture in the upper left-hand part of the screen to open open Settings
- Under Support, click Send Feedback
- Evaluate x-bees and select Bug as a s subjectDescribe your issue and make sure Send logs option is set to Yesdescribe your issue
- Click Submit to send
How to troubleshoot push notifications
Problem
I do not receive push notifications.
Possible Solutions
To ensure the correct behaviour of push notifications, the following settings must be enabled:
- Focus time in macOS Settings -> Notifications & Focus -> Focus
- Browser notifications
- Chrome notifications in macOS Settings -> Notifications & Focus
- Notifications in x-bees Settings -> Notifications & Focus -> Notifications
If the issue still exists, send logsfeedback.
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