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In this document, you can find answers to some questions regarding Analytics feature in x-bees and Collaboration, including examples of search requests that you may use while building your reports. Created: March 2023 Permalink: https://wildix.atlassian.net/wiki/x/nQFSCQ |
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How to see calls by trunks?
In some cases you may want to see e.g. via which trunk calls were made or how many calls have been made via a specific trunk last week.
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Calls Country='de' Direction='outbound' Caller Callee last week |
How to
seefind conferences in which certain user(s) participated?
Say, you want to see all conferences in which a particular user participated this week and at what time. In this case, make the following request:
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Conversation id Subject Type='conference' Time detailed last week Name='name of user 1''name of user 2' Countunique count nameName=2 Sortsort by count nameName |
In our example, there are two users. If you want to check conferences, in which, say, 3 or more users participated, mention the relevant names in the 'Name' parameter and specify the relevant number in 'Count name' parameter.
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Where +492123456789 is the number you want to check.
How to check how long user was in conferences?
If you want to see how much time user spent in conferences by day of week, say, during the last month, enter the following command:
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Total duration by day of week conference last 30 days Name contains 'name of the user' by day sort by Time daily |
Instead of 'name of the user' enter the relevant user's name.
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