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This Document provides an overview of the storage changes and Cloud Analytics data retention in WMS 6.05, where user files are moved from local storage to Company Data Storage (CDS).

Created: November 2023

Updated: February May 2024

Permalink: https://wildix.atlassian.net/wiki/x/hQAMEw

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Note

Notes:

  • Cloud Analytics allows you to generate reports covering the past 6 months. If you need older reports, it may take up to 1 day to extract them from the encrypted data storage (you can request this through Customer Care)

  • The assignment of Static IPs within the CDS Bundles is done manually through WMP on per-PBX level, under Advanced features.

  • Static IP assignment is not applicable to VM/ HW PBXs

  • Since CDS-10 is designed for standalone PBXs, it is unavailable for WMS Network

  • The default 5GB in CDS are dedicated to the storage. PBX instances will increase depending on the amount of users/resources required.

Existing PBXs Logic

Round-up Strategy

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Customers who have not purchased storage licenses get 5GB of space in the CDS (the same size applies for both standalone PBXs and WMS Networks).

View Storage Usage and Configure Data Rotation Settings

Starting from WMS v. 6.06.20240425.1, it is possible to view statistics of CDS space usage in WMS. 

How-to:

Go to WMS -> PBX -> Call and chat history -> CDS tab

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The tab displays the total number of space used and a bar graph visualises the space distribution between backups, recordings, voicemail and free space. Hovering the mouse over a section on the bar graph, the number of used space is displayed for the relevant section.

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Info

Note:

  • The statistics is available for root admin only. 

  • When the amount of used storage reaches 95%, an email is sent.

In the section Data retention period you can select how long the data should be stored:

wms-cds-data-rotation-settings.pngImage Added

Info

Note:

  • By default, 12 months are set. 

  • In case there is no CDS license, the maximum rotation period that can be set is 12 months.

Above the Data retention period section you can find expected number of months the data might be stored in CDS taking into account the current rotation policy and data usage:

cds-expected-data-retention-time.pngImage Added

Info

Note: 

Expected data retention time is displayed at least one day after any data has been added to Company Data Storage. 

The data is updated every day. To make a rough calculation of time the data will be stored, first the average MB usage is calculated. The average MB usage for X days is calculated by the following formula:
((Y-S)+((X-1)*A))/X
Where:

  • Y = number of MB added

  • S = number of MB removed

  • A = average MB gain for the previous day

  • X = number of days

Example:

Day 1: 
10 MB added, 2 MB removed
Average gain is 8 MB/ day. 

Day 2:
200 MB added (Y), 20 MB removed (S). Previous average gain is 8 MB (A).
((200-20)+((1*8))/2= 94 MB/day 

Day 3: 
50 MB added, 5 MB removed, previous average gain is 94 MB /day.
((50-5)+(2*94))/3 = 77.7 MB / day

Basing on the average MB gain per day, the rough calculation of expected number of months to store the data is performed. 

The minimum expected retention time that can be displayed is 1 month. E.g. if there are 10 days or 20 days left – in both cases  “less than 1 month" will be displayed in the “Expected retention time”. 

Future Updates

In the next several months, we will deliver the following features:

  1. A new page in WMS interface that allows users to view the storage usage by file category

  2. The ability to customize data rotation for each category of files

  3. Integration of conference recordings and files shared via the file sharing feature into the CDS

  4. Notifications to the PBX admin when the storage space is running low, along with recommendations for different rotation periods or ordering the next bundle

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Q8. How to check the space utilization on the CDS?

The possibility of seeing the detailed usage (split by file type/PBX in the WMS network) is coming at the end of Q1’24You can view storage usage and configure data rotation settings in WMS -> PBX -> Call and chat history -> CDS tab. See the section View Storage Usage and Configure Data Rotation Settings of this document.