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This Document provides an overview of the storage changes and Cloud Analytics data retention in WMS 6.05, where user files are moved from local storage to Company Data Storage (CDS). Created: November 2023 Updated: February May 2024 Permalink: https://wildix.atlassian.net/wiki/x/hQAMEw |
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Existing PBXs Logic
Round-up Strategy
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Customers who have not purchased storage licenses get 5GB of space in the CDS (the same size applies for both standalone PBXs and WMS Networks).
View Storage Usage and Configure Data Rotation Settings
Starting from WMS v. 6.06.20240425.1, it is possible to view statistics of CDS space usage in WMS.
How-to:
Go to WMS -> PBX -> Call and chat history -> CDS tab
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The tab displays the total number of space used and a bar graph visualises the space distribution between backups, recordings, voicemail and free space. Hovering the mouse over a section on the bar graph, the number of used space is displayed for the relevant section.
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In the section Data retention period you can select how long the data should be stored:
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Above the Data retention period section you can find expected number of months the data might be stored in CDS taking into account the current rotation policy and data usage:
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Note: Expected data retention time is displayed at least one day after any data has been added to Company Data Storage. The data is updated every day. To make a rough calculation of time the data will be stored, first the average MB usage is calculated. The average MB usage for X days is calculated by the following formula:
Example: Day 1: Day 2: Day 3: Basing on the average MB gain per day, the rough calculation of expected number of months to store the data is performed. The minimum expected retention time that can be displayed is 1 month. E.g. if there are 10 days or 20 days left – in both cases “less than 1 month" will be displayed in the “Expected retention time”. |
Future Updates
In the next several months, we will deliver the following features:
A new page in WMS interface that allows users to view the storage usage by file category
The ability to customize data rotation for each category of files
Integration of conference recordings and files shared via the file sharing feature into the CDS
Notifications to the PBX admin when the storage space is running low, along with recommendations for different rotation periods or ordering the next bundle
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Q6. Does Cloud Analytics Retention apply to call recordings?
No, the Retention Policy outlined in the table it applies explicitly to the retention of call events used for generating reports in Cloud Analytics. It's important to note that while the data storage period can be extended, the storage of call recordings is managed separately. Call recordings must still fit within the CDS capacity, and the rotation is managed in WMS -> PBX -> Call and chat history.
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Q8. How to check the space utilization on the CDS?
The possibility of seeing the detailed usage (split by file type/PBX in the WMS network) is coming at the end of Q1’24You can view storage usage and configure data rotation settings in WMS -> PBX -> Call and chat history -> CDS tab. See the section View Storage Usage and Configure Data Rotation Settings of this document.