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This document explains how to set up Delayed Paging – allowing users to record the message and then have it delivered as a page. Created: January 2019 Updated: April 2023 Permalink: https://wildix.atlassian.net/wiki/x/xwbOAQ Basic information on Paging feature: Paging - Admin Guide |
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Use Case
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- If the latency in the environment is enough to be noticeable on an overhead paging system. Example, the paging party can hear the page being delivered slightly after they are saying it. This can be distracting to the paging party.
- If the paging party wants an opportunity to correct their paging message. Example, I am sending a page and I say “the work facility will close at 2pm today due to weather conditions. Sorry, correction … 3pm the facility will close”. In such a case, the paging party would like to start the message over rather than correcting it in real time.
Delayed Paging
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Setup. Version 1
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Note: This version of delayed paging is newer and has a couple of significant advantages over the second version. Specifically the following two facts make this solution a lot more administrator friendly.
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Note: Work around for this limitation is described in Step Workaround: Using SIP invite for paging more than 15 users |
Configuration
Step 1. Import the Dialplan
Import the Dialplan provided below into your system. This Dialplan provides the origination functionality of the delayed paging.
Step 2. Configure the paging group
Configure the paging group that is going to be used. On the provided dial plan there is an entry called page:
For that entry, please configure the correct paging group.
Step 3. Configure pilot number
Configure a pilot number to access the feature. In our example, number 888 was used but any number will do:
In Jump to application: Jump to -> DelayedPaging (imported Dialplan) -> begin
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Example: Page(Local/102@DelayedPaging&Local/110@DelayedPaging&Local/111@DelayedPaging&Local/101@DelayedPaging)
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Note: In brackets you need to specify all users to be paged using '&' as a delimiter. |
Delayed Paging
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Setup. Version 2
Limitation
This configuration currently ONLY works for invite based paging. It does not work for multicast paging. This means that it is useful for Cloud PBX installations that do not utilize any local multicast paging solution such as a local HW PBX with WMS Network configured.
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Preferences for user 444:
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Note: Call forward all is selected and sends all calls destined to this user record to 445. |
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Preferences for user 555:
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Note: Call forward all is selected and sends all calls destined to this user record to 556. |
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Step 4. Add "users" Dialplan entries for digits 445 and 556
Workaround: Using SIP invite for paging more than 15 users
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