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This Guide describes main points of HubSpot Integration usage, including contacts management and logging activities (inbound, outbound calls; conferences). Other x-bees documentation: x-bees documentation. Created: February 2022 Updated: July 2023March 2024 Permalink: https://wildix.atlassian.net/wiki/x/KBPOAQ |
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Activation
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For Requirements and Activationinstallation, check x-bees Admin Guide. |
To activate the integration inside x-bees, you need to go to x-bees Settings -> Integrations -> find HubSpot, click Activate and log in.
Features
HubSpot integration offers the following features:
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In case you are in a conversation with a HubSpot contact and want to see information on this HubSpot contact, just click More actions (three dots) button (1) -> View profile (2):
In case there is only one external user in the conversation, the information about the user is available right after you open the Info frame.
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Logging activities
You can manually log activities from x-bees to HubSpot. Open a HubSpot contact on x-bees. You have two options:
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