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Info

HWaaS - Hardware as a Service.

Created: June 2020

Updated: July 2022March 2023

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Note

Notes:

Automatic HWaaS transfer is possible only between PBXs that have the same subscription length and the same expiration. Otherwise, a Customer Care ticket should be submitted.
Automatic HWaaS transfer to a PBX with LifeTime subscription is not possible.
You can arrange transfer to another PBX, regardless of which End User or Reseller it belongs to.

Note
Note: As for HWaaS Contract, it should be kept for a minimum 6 months (the rule doesn't work in case of "Commitment" )

For HWaaS cancellation procedure, check the document HWaaS cancellation and replacement.

For replacement procedures, consult the document HWaaS cancellation and replacement.

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