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This guide explains how to configure x-hoppers integration with Veesion, software that allows to detect thefts in real time. Created: January 2023 Updated: April 2024 Permalink: https://wildix.atlassian.net/wiki/x/AQA_Bg Other documentation: x-hoppers User Guide, x-hoppers Admin Guide |
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Veesion is software that helps to detect thefts in retails retail stores in real time, by analysing video feeds and sending real time alerts when suspicious behaviour is detected.
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Configure Veesion integration
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Note: The support starts from WMS Beta 6.02.20221228.1. |
Step 1. Configuration of the webhook
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- URL of the hook (with PBX as host)
- store_veesion_id
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Note: For PBX authorization, the webhook URL should contain the parameter with PBX token /?token=<simple>. |
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- Add a Dialplan rule named veesion
- In the veesion Dialplan, add the following numbers:
- *Alerts", with application Conference and the relevant Room Number:
- veesion, with the application Play sound, typing text and variables to be played in the conference.
Example: Attention! Theft detected in ${storeId} on ${cameraId}Available variables:
storeIdstartDateendDatecameraIpcameraIdgroupIdvideoUrlalertType
- *Alerts", with application Conference and the relevant Room Number:
Post Veesion alerts to x-bees conversation
Starting from WMS 6.03.20230630.3, it is possible to configure Veesion alerts to be sent to x-bees conversation (you can refer to x-bees documentation for more information about x-bees). The message that is sent to x-bees includes alert type, date, time, camera IP, ID of the camera and group, as well as the relevant video attachment.
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Note: The feature works only if there is an x-hoppers license available on the PBX. |
How to configure
- Add a user in WMS
- Create x-bees conversation with the user created in step 1 and copy the conversation ID (available in the URL)
Add following data to the /rw2/etc/pbx/x-hoppers.json file:
Code Block [ { "store_veesion_id": "test-store-wildix", "name": "Store1", "audio_conf_id": "2", "location": "Odesa", "xbees_channel_id": "f6d17593-98b6-471d-941a-cd03153f", "veesion_user_extension": "12345" } ]Where:
- store_veesion_id: ID of the store on the Veesion side
- name: name of the store
- audio_conf_id: ID of the audio broadcast channel in x-hoppers where the communication takes place
- location: location of the store
- xbees_channel_id: ID of the x-bees conversation, copied in step 2, where the content will be posted.
- user: user, on behalf of whom the content will be posted
How to modify the alert
Starting from WMS Beta 6.06.20240325.1, it is possible to edit x-hoppers theft alerts: remove camera ID, IP address and group ID, as well as add a message header.
For this, add the following parameters to the /rw2/etc/pbx/x-hoppers.json file:
a) To remove camera IP, camera ID and group ID:
- "remove_camera_ip": true,
- "remove_camera_id": true,
- "remove_group_id": true,
By default, the values are false and camera IP, ID and group ID are displayed in the theft alert.
b) To add message header:
- "xbees_message_header": "header text"
Where "header text" is your custom text for the message header. By default, theft alerts are sent without a header.
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