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HWaaS - Hardware as a Service.Download Wildix HWaaS Agreement: https://drive.google.com/drive/u/1/folders/1a_bTcHIZrxz-ERSkW5vupAma6TA92F4_ Created: June 2020 Updated: July 2022March 2023 Permalink: https://wildix.atlassian.net/wiki/x/QAPOAQ |
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- Download the agreement and ask your customer to fill it out and sign
- Send an email to your Area manager and attach the agreement signed by your customer
- Access WMP
- Go to the tab Customers and select your customer's company
Click on three dots on the right-hand side from your customer
- Click Devices
Click Order HWaaS
Select the Duration (One month/ One year/ Five years)
Select the PBX (in case you have several PBXs, select the correct one from the drop-down list)
Follow the usual procedure to place an order: add the products to the cart
When you are ready to place your order, first, click Save & Recalculate to apply quantitative discount if it is applicable, then click Checkout
After the checkout you can check the status of your order in the tab Orders
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Notes:
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How to cancel and return HWaaS
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Note: As for HWaaS Contract, it should be kept for a minimum 6 months (the rule doesn't work in case of "Commitment" ) |
For HWaaS cancellation procedure, check the document HWaaS cancellation and replacement.
How to replace HWaaS
For replacement procedures, consult the document HWaaS cancellation and replacement.
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