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This document explains how to configure and use BLF type Prefix Created: November 2022 Updated: March 2024 Permalink: https://wildix.atlassian.net/wiki/x/BgBiB |
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Introduction
BLF type Prefix allows to add a certain predefined value to a dialled phone number or BLF on WorkForce and WelcomeConsoleWorkForce/ WorkForce 5, WelcomeConsole/ WelcomeConsole 5, ForcePro 5. This predefined value is indicated in BLF Prefix, which is used before dialling a number or pressing another BLF key. For example, you can add Intercom code to BLF Prefix, label it "Intercom" and if you need to intercom a colleague on WP phone, you just press BLF Prefix (labelled Intercom) + BLF of the colleague and the two numbers are merged.
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- Go to WMS -> Users -> choose user -> click Edit preferences:
- Navigate to Settings -> Function keys -> click Edit -> choose Prefix:
Enter prefix value and label and click Ok:
Note Note: The following values are allowed for BLF Prefix: +0..9*# a-z A-Z
- Click Save:
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Note: As the value provided in Prefix BLF is merged with the number dialled, make sure to take that into account when configuring Dialplan (e.g. take into account the length of prefix + extension number). |
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