| Info |
|---|
This Document provides an overview of the storage changes and Cloud Analytics data retention in WMS 6.05, where user files are moved from local storage to Company Data Storage (CDS). Created: November 2023 Updated: January May 2024 Permalink: https://wildix.atlassian.net/wiki/x/hQAMEw |
...
Several factors drive this change:
Change in Longlong-Term Storage term storage Policy: We're updating the policy to offer our customers a centralized and scalable solution for system performance optimization
Improved Reliabilityreliability: By moving to a dedicated storage, we aim to enhance system reliability
Improved Failover Capabilitiesfailover capabilities: Storing files in a dedicated cloud environment enhances the system's ability to switch to backup resources during disruptions
Preparations for Analytics and AI features: The change prepares the system for upcoming analytics and AI features
Cloud Analytics Data Retention
...
Company Data Storage Activation
...
Running this script initiates the migration process, ensuring that data is securely transferred to the CDS. When the data migration is completed, the feature is automatically activated.
| Note |
|---|
Important: After activating the feature on VM/ HW PBXs, on-premise data will be removed. |
Company Data Storage Bundles
Starting from February 1, 2024, you You can order CDS Bundles, which offer various options based on storage capacity, Cloud Analytics retention, and the number of Static IPs available for assignment. These bundles are designed to meet the different needs of users and organizations.
Package | Storage Capacity | Cloud Analytics | WMS Network size | Static IPs to assignPBX Nodes with Static IP | Price decrease |
|---|---|---|---|---|---|
Included by default | 5GB | 3 months | no | - | |
CDS-10 | 10GB | 1 5 year | standalone PBX | 1 | 0.00 0% |
CDS-50 | 2 50GB | 10 years | up to 5 PBXs | up to 5 | -32.41 -32% |
CDS-500 | 4 years | up to 50 PBXs 500GB | 15 years | up to 50 | - 84.0684% |
CDS-5000 | 8 5TB | 20 years | not limited | up to 500 | -89.38 |
Let's take a closer look at the available options:
CDS-10 is suitable for small-scale deployments with up to 20 users. It includes 10GB of storage capacity and allows for the assignment of 1 Static IP. The Analytics data is stored for 1 year. This package is specifically designed for standalone PBXs.
CDS-50 is suitable for larger deployments with up to 100 users. It includes 50GB of storage capacity and allows for the assignment of up to 5 Static IPs. The Analytics data is stored for 2 years. This package supports up to 5 PBXs in the WMS Network.
CDS-500 is suitable for medium-sized deployments with up to 500 users. It includes 500GB of storage capacity and allows for the assignment of up to 50 Static IPs. The Analytics data is stored for 4 years. This package supports up to 50 PBXs in the WMS Network.
CDS-5000 is suitable for large-scale deployments with more than 500 users. It includes 5TB of storage capacity and allows for the assignment of up to 500 Static IPs. The Analytics data is stored for 8 years. This package is not limited in terms of the number of PBXs in the WMS Network.
It's worth noting that the price per a storage package decreases as the storage capacity increases with each bundle. The CDS-50 bundle offers a 32.41% price decrease, the CDS-500 bundle provides an 84.06% price decrease, and the CDS-5000 bundle offers a high-capacity storage with a remarkable price decrease of 89.38%.
Note: The assignment of Static IPs within the CDS Bundles should be done manually through WMP (per-PBX), under Advanced features. This provides complete control and flexibility in managing and assigning Static IPs according to specific requirements.
-94% |
| Note |
|---|
Notes:
|
Existing PBXs Logic
Round-up Strategy
On Starting from February 1, 2024, all existing PBXs with purchased storage licenses will be are transitioned to the CDS Bundles. The round-up strategy will be is applied to allocating storage licenses to existing systems. This strategy involves rounding up the number of required licenses to ensure consistency.:
The round-up strategy for multiple PBXs in the WMS Network is based on the number of PBXs in the Network. For example, a Customer customer with 4 PBXs in the WMS Network will be is transitioned to CDS-50.
For standalone PBXs, the round-up strategy is based on the number of storage licenses. For example, customers with up to 4 storage licenses will be are transitioned to CDS-50 if they have a standalone PBX. Similarly, if there are 6 or more storage licenses, it will be is rounded up to CDS-500.
PBXs without Storage Licenses
Customer Customers who have not purchased storage licenses will get 5GB of space in the CDS (the same size applies for both standalone PBXs and WMS Networks).
View Storage Usage and Configure Data Rotation Settings
Starting from WMS v. 6.06.20240425.1, it is possible to view statistics of CDS space usage in WMS.
How-to:
Go to WMS -> PBX -> Call and chat history -> CDS tab
...
The tab displays the total number of space used and a bar graph visualises the space distribution between backups, recordings, voicemail and free space. Hovering the mouse over a section on the bar graph, the number of used space is displayed for the relevant section.
...
| Info |
|---|
Note:
|
In the section Data retention period you can select how long the data should be stored:
| Info |
|---|
Note:
|
Above the Data retention period section you can find expected number of months the data might be stored in CDS taking into account the current rotation policy and data usage:
| Info |
|---|
Note: Expected data retention time is displayed at least one day after any data has been added to Company Data Storage. The data is updated every day. To make a rough calculation of time the data will be stored, first the average MB usage is calculated. The average MB usage for X days is calculated by the following formula:
Example: Day 1: Day 2: Day 3: Basing on the average MB gain per day, the rough calculation of expected number of months to store the data is performed. The minimum expected retention time that can be displayed is 1 month. E.g. if there are 10 days or 20 days left – in both cases “less than 1 month" will be displayed in the “Expected retention time”. |
Future Updates
In the next several months, we will deliver the following features:
The ability to customize data rotation for each category of files
Integration of conference recordings and files shared via the file sharing feature into the CDS
Notifications to the PBX admin when the storage space is running low, along with recommendations for different rotation periods or ordering the next bundle
FAQ
Q1. Why are we migrating data to the CDS?
...
Q6. Does Cloud Analytics Retention apply to call recordings?
No, the Retention Policy outlined in the table it applies explicitly to the retention of call events used for generating reports in Cloud Analytics. It's important to note that while the data storage period can be extended, the storage of call recordings is managed separately. Call recordings must still fit within the CDS capacity, and the rotation is managed in WMS -> PBX -> Call and chat history.
...
Q8. How to check the space utilization on the CDS?
The possibility of seeing the detailed usage (split by file type/PBX in the WMS network) is coming at the end of Q1’24You can view storage usage and configure data rotation settings in WMS -> PBX -> Call and chat history -> CDS tab. See the section View Storage Usage and Configure Data Rotation Settings of this document.