| Scroll export button | ||||||||
|---|---|---|---|---|---|---|---|---|
|
| Info |
|---|
This document explains how to configure and use BLF type Prefix Created: November 2022 Updated: March 2024 Permalink: https://wildix.atlassian.net/wiki/x/BgBiB |
| Table of Contents |
|---|
Introduction
BLF type Prefix allows to add a certain predefined value to a dialled phone number or BLF on WorkForce and WelcomeConsoleWorkForce/ WorkForce 5, WelcomeConsole/ WelcomeConsole 5, ForcePro 5. This predefined value is indicated in BLF Prefix, which is used before dialling a number or pressing another BLF key. For example, you can add Intercom code to BLF Prefix, label it "Intercom" and if you need to intercom a colleague on WP phone, you just press BLF Prefix (labelled Intercom) + BLF of the colleague and the two numbers are merged.
| Note |
|---|
Notes:
|
Video
| Scroll only inline |
|---|
https://www.youtube.com/watch?v=ZR9a1vsw5CA |
...
| Easy html macro |
|---|
<div class="container">
<div class="video">
<iframe width="560" height="315" src="https://www.youtube.com/embed/ZR9a1vsw5CA" frameborder="0" gesture="media" allow="encrypted-media" allowfullscreen></iframe>
</div>
</div> |
How to set up
Via Collaboration
- Go to Settings -> Fn keys:
- Choose the option Prefix and click the + (add) button:
Enter Label and prefix value (1) and click Save:
Note Note: The following values are allowed for BLF Prefix: +0..9*# a-z A-Z
Via WMS
- Go to WMS -> Users -> choose user -> click Edit preferences:
- Navigate to Settings -> Function keys -> click Edit -> choose Prefix:
Enter prefix value and label and click Ok:
Note Note: The following values are allowed for BLF Prefix: +0..9*# a-z A-Z
- Click Save:
| Note |
|---|
Note: As the value provided in Prefix BLF is merged with the number dialled, make sure to take that into account when configuring Dialplan (e.g. take into account the length of prefix + extension number). |
| Macrosuite divider macro | ||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
...