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In case you are in a conversation with a HubSpot contact and want to see information on this HubSpot contact, just click More actions (three dots) button (1) -> View profile (2):
In case there is only one external user in the conversation, the information about the user is available right after you open the Info frame.
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Note:
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Logging activities
You can manually log activities from x-bees to HubSpot. Open a HubSpot contact on x-bees. You have two options:
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