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This document provides information on built-in security features of the Wildix system and Wildix services description. Updated: December 2022 Permalink: https://wildix.atlassian.net/wiki/x/vQFmBQ |
Security is a top priority for Wildix and all the security features are built-in inside the product, which means the Wildix System is Secure By Design.
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The scheme below displays the structure of WMS (Wildix Management System):
CLASSOUND
CLASSOUND is a fully Cloud-based service that goes beyond SIP trunks in its capabilities. Using CLASSOUND, companies can enjoy the full capabilities of a communications system with global coverage, combined with the security and maintenance they’d expect from a modern enterprise-grade VoIP system.
Scheme of the CLASSOUND service:
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Note: "WMS" here implies the scheme provided in the section WMS Structure. |
Reliability:
- 100% CLOUD Cloud-based
- Global presence with AWS Availability Zones
- 99.98% availability provided with NAPTR/SRV
- Call failure rate 0,2%
- Call set-up time 1.4 sec
- Redundancy
- 24/7 Monitoring
Security:
- Isolated structure available only for Wildix Ecosystem
- Network security
- Direct connections to Local Country Networks
Global Coverage:
- 200+ Countries and Territories for Outbound calling
- 100+ Countries Local DIDs coverage
- Landline and Mobile DIDs
- Voice and SMS
CLASSOUND Service meets:
- Local Service Registration and Authorisation requirements
- General Data Protection Regulation requirements
- Emergency Service regulation requirements
Voice technologies:
- SIP with G.729, G.711, OPUS, T.38
- TLS
- SRTP - coming soon
Additional features:
- Instant Virtual Porting
- Bulk SMS sending
- Forwarding
- Bult-in Trunk setup
- Failover
- Filtering/Blacklists/Anti-spoofing
teams4wildix
With Wildix, you get a Microsoft Teams PBX integration that gives you all the telephony features a growing business needs to simplify communication and deliver more to the bottom line.
Wildix offers 2 modes of Integration usage.
Mode 1. Collaboration PluginApp: it provides access to all advanced features by Wildix.
Mode 2. MS Phone System: besides the advantages of Mode 1, it allows MS Teams users to place and receive calls using Teams Dialpad (Calls tab of the MS Teams interface).
teams4widlix service integration scheme:
teams4widlix security:
- All call legs can be secured by TLS encryption. TLS 1.2 or later is supported
- Customer data held in the Microsoft security realm for both Teams and teams4widlix
- Teams users connect to the nearest Microsoft network POP
- The Microsoft network carries the voice traffic for nearly the entire journey
- Through teams4widlix node optimisation, traffic will step-off the Microsoft network near to the PBX or Trunk
teams4widlix features:
- Support for Teams in the browser version and native app
- Single sign-on with Microsoft 365 (Office 365)
- Inbound and outbound calls (internally and externally) within Teams
- Call control of any Wildix devices assigned to the user’s account, including desk phones, DECT
- Embedded SIP trunk that enables long-distance calls to 200+ countries
- Integrated Fax and SMS server
- Robust and reliable phone system that offers all the advanced telephony features
- No complicated setup and added costs; calling to and from Teams is available out of the box
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