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Info

This document explains how to configure and use BLF type Prefix

Created: November 2022

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Table of Contents

Introduction

BLF type Prefix allows to add a certain predefined value (indicated in BLF Prefix) to a dialled phone number or BLF on WorkForce and WelcomeConsole.

Note

Note: The support of the feature starts from WMS 6.01.20221019.4.

How to set up 

Via Collaboration

  1. Go to Settings -> Fn keys:
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  2. Choose the option Prefix and click the + (add) button:

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  3. Enter Label and prefix value (1) and click Save

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Via WMS 

  1. Go to WMS -> Users -> choose user -> click Edit preferences:

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  2. Navigate to Settings -> Function keys -> click Edit -> choose Prefix:

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  3. Enter prefix value and label and click Ok:

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  4. Click Save:

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