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If you want external users in the conversation to have read-only access to it, turn the toggle on in front of the Read only conversation option. External members in read-only conversation can view messages, add reactions, add new members to the conversation, but cannot send messages.


When conversation is created, the system message displays who created the conversation:

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Manage a conversation

Inside a conversation, tap on the picture next to its title. The Info screen opens, allowing you to:

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  1. From the conversation, tap on the picture next to its title to open the Info screen
  2. Tap on the person and tap Send message

Conversations features: reactions, quote, forward, pin, edit, delete, tagging, file sharing

The features described below are available both in one-on-one and in group conversations.

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  • Leave a reaction
  • Quote: respond to a particular message
  • Forward: forward a message to another conversation (when forwarding a message, 10 most recent conversations are displayed as initial search results)Copy: copy a message
  • Edit: edit your message (available only for your messages)
  • Delete: delete your Copy: copy a message
  • Copy link: copy link to the message (available only for your messages)

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  • PBX users, guests cannot copy message links)
  • Pin: pin the message (available only for PBX users, guests cannot pin messages)

    Note

    Note: 

    • The pinned messages feature is not available for conversations started via Chat/ Calendar link or website widget.
    • To jump to a pinned message, click the Arrow button in the Pinned messages section. To unpin a message, hover the mouse over it and click Unpin.


  • Delete: delete your message (available only for your messages)

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Tag a particular participant in a conversation: type "@" and then select the participant to tag

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Starting from iOS app v. 1.17.1.120512 and Android app v. 1.17.1.120512, it is possible to share items (e.g. images, files) to x-bees:

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Note

Note: The maximum number of files that can be shared to x-bees at a time is 10.

Appendix 1: Monitoring of colleagues and features with Function keys

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