Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Info

This Document provides an overview of the storage changes and Cloud Analytics data retention in WMS 6.05, where user files are moved from local storage to Company Data Storage (CDS).

Created: November 2023

Updated: May June 2024

Permalink: https://wildix.atlassian.net/wiki/x/hQAMEw

...

Note

Notes:

  • Cloud Analytics allows you to generate reports covering the past 6 months. If you need older reports, it may take up to 1 day to extract them from the encrypted data storage (you can request this through Customer Care)

  • The assignment of Static IPs within the CDS Bundles is done manually through WMP on per-PBX level, under Advanced features.

  • Static IP assignment is not applicable to VM/ HW PBXs

  • Since CDS-10 is designed for standalone PBXs, it is unavailable for WMS Network

  • The default 5GB in CDS are dedicated to the storage. PBX instances will increase depending on the amount of users/resources required. The disk size on the PBX side is flexible, and is automatically increased depending on the system's needs (exceeding 10 GB in some cases). To avoid overuse, depending on customer needs, admin should specify rotation periods for customer's data.

Existing PBXs Logic

Round-up Strategy

...

wms-cds-data-rotation-settings.png

Info

Note:

  • By default, 12 months are set. 

  • In case there is no CDS license, the maximum rotation period that can be set is 12 months.

  • The maximum rotation period that can be set is 240 months.

Above the Data retention period section you can find expected number of months the data might be stored in CDS taking into account the current rotation policy and data usage:

...

You can view storage usage and configure data rotation settings in WMS -> PBX -> Call and chat history -> CDS tab. See the section View Storage Usage and Configure Data Rotation Settings of this document.

Q9. What happens if we run out of storage?

CDS overuse is not blocked. The admin has to setup the rotation policy and/or buy an appropriate CDS bundle depending on the customer needs to avoid overuse.