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Wizyconf is the first professional easy-to-use video conference. Min supported version: WMS 5 Created: June 2020 Updated: October 2022 Permalink: https://wildix.atlassian.net/wiki/x/_ALOAQ |
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Screen sharing issue on macOS using Google Chrome Due to detected issues in Google Chrome, it might be impossible to use screen sharing. To resolve the issue, take the following steps:
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Google Chrome
Chromium
Safari 12.1.X and higher
Microsoft Edge 79.0.309 and higher
Firefox
For Screen Sharing:
- Chrome v. 72
- Firefox v. 66+
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It is possible to decrease bandwidth consumption by selecting a lower video quality level in options, see the chapter Video quality. |
Number of participants in a conference
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You can also consider live streaming option--in this way you can create a conference only with those users who need to speak and stream their video, while others can watch and comment. |
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- Access Wildix Collaboration
Click on the blue Video Conference icon (Screen icon) in the top menu:
Video Conference dialog opens, click + New conference in the lower right-hand side of the screen:
Fill out the following fields:
- 1 - Title: enter conference title
2 - Invite participants (optional): start typing a name into the search field to invite a user / a contact or enter the email address to invite any external user via email
- 3 - Description (optional): add a description of your event (if filled out, the description field will be present in the email invitation sent to participants)
4 - Conference scheduling (optional): tick off the Calendar icon, then select the date and the time of your conference, timezone and set up recurring video conferences (see the chapter Schedule a conference)
5 - Language (optional): change the language of an invitation email and separately select dial-in numbers (you can select 2 countries)
6 - Set conference password (optional, available starting from WMS v. 5.02.20201023.2): protect a conference with a password, 2 passwords are generated automatically: 1 - for a web conference (can be changed), 2 - for dial-in numbers and Wizyconf Station (cannot be changed). For a web conference access, a password length is from 6 to 10 symbols, including numbers, upper and lower case letters; for dial-in and Wizyconf Station access, password consists of 6 numbers
(After you have filled in the fields): Click Tick icon to save the room
The conference is added to the list and you can find it by its title:
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It is possible to access a conference room via web (via a link), or in audio-only mode (by calling the provided phone number). If a conference is protected with a password, a participant is required to enter it before joining the room.
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All invited users receive an invitation via email:
1 - Scheduled event is automatically added to your calendar
Note Note: According to the new Google settings, you need to turn on specific options in order to guarantee that scheduled events are automatically added to you calendar.
Follow these instructions:
Go to Gmail Settings -> See all settings
Go to General tab and scroll to Smart features and personalization
Turn on Smart features and personalization if you use Gmail email client or Smart features and personalization in other Google products if you use other mail clients, (Outlook, Apple Mail etc) under Gmail account
More information is available here: https://support.google.com/mail/answer/10079371?hl=en&ref_topic=3394219.
2 - You can access the conference via the link provided in the email
- 3 - You can also access the conference in the audio-only mode, by using dial-in numbers. This is the option for mobile phones, which allows you to join the conference without manually entering the conference ID (as it is already included in the click-to-call dial-in number)
- 4 - This option is not restricted to mobile phones. It also lets you access the conference in the audio-only mode by calling the local number for your country. Click Find a local number to view the full list
5 - This is the ID number of the conference
- 6 - Use conference passwords to access the conference: conference password is designed for web conference, conference PIN - for dial-in numbers and Wizyconf Station
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Access from Collaboration
Video Conference dialog
PBX users can access any conference created previously by them and the ones to which they were invited, from the Video Conference dialog:
Click on the blue Video Conference icon in the top menu:
Find the conference by its title and click on it to join:
If the conference is protected with a password, you need to enter a conference password (check the password in an invitation or ask a conference moderator for it) and click Join
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Conferences are sorted in the following order in Collaboration:
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Chat invitation
A PBX user invited to a conference receives an invitation via chat and can access it by clicking on the link (or by calling the indicated phone number from their Wildix device to access in audio-only mode):
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You cannot create a conference room from smartphone app, but you can access conference rooms to which you were invited. More details on how to join a video conference from Wildix Collaboration smart phone apps can be found in: |
PBX user
When a PBX user is invited to a conference, they receive an invitation via email/ chat with a link to join the conference via web and a phone number, allowing them to join the conference in audio-only mode from their Wildix device.
External user
All invited users receive an invitation via email with a link to join the conference via web and a local phone number that they can dial to join the conference in audio-only mode.
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The basics tutorial is a great way for new users to explore Wizyconf functionality in a convenient and interactive way. When reaching the tutorial for the first time, a yellow dot appears next to More options in the bottom menu and you can see Tutorials and updates, highlighted in yellow.
- Click on the More options (1) button (three dots) and proceed to Tutorials and updates (2):
- Next to The basics tutorial, press Play tutorial:
- The tutorial opens up and guides you through the main features of Wizyconf. Click Next to proceed to another feature or back arrow to return to the previous one:
If you close the tutorial, you can continue from the moment you stopped. Go to More options -
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> Tutorials and updates -> click Continue watching:
New features
When there are new features available, a yellow dot appears next to More options (1) and the Tutorials and updates (2) in the More options list is highlighted in yellow:
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Note: The yellow dot remains until you click Tutorials and updates and view the new features. |
When you click on Tutorials and updates the following pop-up screen appears, which includes The basics tutorial and the list of latest features:
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When you click Show, a pop-up screen appears demonstrating how the new feature works:
Click Next feature to move further or X to close the pop-up screen.
Conference controls
Users start with mic/ cam off
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Read more in the chapter Keyboard shortcuts.
Video quality
You can adjust the quality for your video streaming.
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