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Make sure that these ports are open on your router / firewall in order to be able to access and use different Wildix services. It is recommended to open incoming custom secure port or default 443 from outside on PBX. Updated: March May 2024 Permalink: https://wildix.atlassian.net/wiki/x/NhXOAQ |
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Cloud PBX
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- TCP 443 or another external secure port (SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs)
- Add the port manually on the app login page: Account > Domain, example: pbx.wildixin.com:443 (for iOS works only with public IP)
- RTP:
- VM/ HW PBX: e.g. UDP 10000 - 15000 (Note: The range depends on the number and type of licenses on the PBX; check SIP-RTP page for details)
- Cloud PBX: UDP 10000-59999
Outgoing:
For push notifications: 443 TCP to push.wildix.com; PBX must be connected to the internet and be able to communicate with push.wildix.com server
- Android: a direct, unproxied connection to the Google Cloud Messaging server on these ports: TCP 5228; TCP 5229; TCP 5230 and TCP 443
- iOS: a direct, unproxied connection to the Apple Push Notification servers from smartphone is necessary on ports TCP 5223; TCP 2195; TCP 2196; TCP 443
Important: use a transparent port forwarding scheme between the external port on the firewall and the external custom secure port on the PBX, example: 4443 – 4443
Note Note: Starting from WMS 6.06.20240425.1, the service used for sending push notifications was changed from push.wildix.com to notifications.wildix.com. Make sure to use notifications.wildix.com for WMS 6.06.20240425.1 and higher.
Vision/ SuperVision
- SIP: TCP 443
- XMPP: TCP 443
- Configuration: TCP 443
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Access to external server:
- ssl.wildix.com
Port:
- outgoing: TCP 443
CLASSOUND
Access to external servers:
- operator-01-f.wildix.com
- operator-02-f.wildix.com
Port:
- incoming: TCP 443, TCP 5061 or another custom secure port
- RTP: e.g. UDP 10000-15000 (check SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs RTP page)
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