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The document describes how to start a conference in x-bees and use x-bees conference features.

x-bees documentation: link.

Updated: January 2024

Permalink: https://wildix.atlassian.net/wiki/x/AQACCg


Warning

Screen sharing issue on macOS using Google Chrome

Due to detected issues in Google Chrome, it might be impossible to use screen sharing.

To resolve the issue, take the following steps:

  1. Update Chrome to the latest version
  2. Refresh permissions: go to macOS System Preferences -> Security & Privacy -> Screen Recording -> uncheck and check Google Chrome checkbox

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Note

Notes:

  • Notification is played once, for 7 seconds, unless user opens Inbox. Notification is played even to users with DND/ Away presence status.
  • Notification is NOT played if:
    • user has an active call or conference
    • user is on the Inbox tab
    • x-bees tab is closed
  • If there are several simultaneous calls, the notification is played one time.
  • Sound notifications on mobile and for Kite are currently not supported.

 You can find additional information at the news blog.

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  1. To use the feature, click three dots (More actions) -> Enable Picture-in-Picture:

2. When enabled, picture-in-picture view of the selected / active user stays on top of your other windows. Hovering the mouse over the picture-in-picture screen, you have the following options:

  • Mute/ unmute
  • Start/ stop video
  • Leave conference
  • Back to tab (returns you to the x-bees tab with the conference and disables the Picture-in-Picture option) 

Image ModifiedAlso, on the picture-in-picture view, you can see:

  • if microphone of a user is enabled or not
  • raised hands: names of the first three users who raised hands as well as how many more raised hands there are 
  • preview of videos 
Note

Limitation: 

  • When you or another user disable the video, the avatar displayed in PiP view is not the one uploaded by the user, but the default one (with user initials).

Other control options

In addition to being able to decide whether participants should start with their webcams and microphones enabled/ disabled, there are other options available for PBX users:

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x-bees conference on mobile

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Starting from x-bees

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To join the conference on mobile, you need to install x-bees conference app. You can install it by the following links:

When you tap Join, you are automatically directed to x-bees conference app. In case you don't have the app installed on your device yet, you are suggested to install it first:

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app v. 1.53.1.192083 on iOS and v. 1.53.1.192083 on Android, conferencing feature is built into x-bees mobile app. 

When the conference starts, the green Join button appears on the Inbox tab.  To join the conference, tap Join:

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Note

Note: You can either join the conference from x-bees web or from mobile. If, say, you joined from web and then join from mobile, you are automatically removed from the conference on x-bees web. 

 After tapping the Join button, x-bees conference

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automatically opens

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:


Once in the conference, you have the following conference controls:

  • Mute/unmute yourself
  • Enable/ disable camera

    Note

    Note: To be able to unmute yourself and enable camera, you need to allow x-bees conference access to Microphone and Camera in your smartphone settings. 


  • Open chat: When you tap the Chat button, you are directed to x-bees app with the relevant conversation
  • Settings: The Settings section provides the following options: 
    • Car mode
    • Enable low bandwidth mode
    • Start recording
    • Start live stream 
    • Share a YouTube video
    • Start screen sharing
    • Participants stats
    • Enter/ Exit tile view 
    • Subtitles
    • Send reactions 
    • Raise Your HandImage Removed
Note

Current limitation:

The following features are currently not available in conferences inside x-bees app: sharing a YouTube video, starting screen sharing


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  • When you tap on a conference participant, you get the following options:
    • Ask to unmute
    • Mute 
    • Mute everyone else
    • Disable camera
    • Remove Kick out from conference
    • Send private message
    • Connection Info 

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    • Show on stage
    • Manage volume

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  • To switch between between front and rear camera when you enable video, tap on the camera icon at the top: 


  • To leave the conference room, tap the red handset icon:


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