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Note |
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With Dialplan variable USER_CAN_PAUSE_RECORDING it is possible to restrict users from using Feature Code "Pause recording" *2. By default, users are allowed pausing/ resuming personal recording. To add a restriction, use variable:
Documentation: https://confluence.wildix.com/x/nQmIAQ.Custom Global Dialplan Variables List. |
Continuity
Default code: *5
Description: Code to switch a call to another device
Usage: Press *5 during a call: other devices registered to your account start ringing allowing you to pick up the call from another device
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Note: if a general prefix is set on the Feature Codes page, make sure you put it before the “Call group” feature code 79 to pick up the call. E.g. if the general prefix is * you can pick up the call with *88**79*10 or *88**7910, where “10” is the call group ID. |
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Note: "Call group" Feature Code on old systems is 59. |
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Warning |
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Do not mix up Call groups specified in WMS → Users → Edit preferences → Settings → WMS -> Users -> Edit preferences -> Settings -> Call groups with Call groups (queues) configured in WMS → Dialplan → WMS -> Dialplan -> Call groups. Here is the scenario allowing a user to pick up a ringing call of a Call group (queue) configured in Dialplan → Dialplan -> Call groups: |
- Enter the string 88*79*<call_group_ID> or 8879<call_group_ID>, then send a call
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