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Info

Make sure that these ports are open on your router / firewall in order to be able to access and use different Wildix services.

It is recommended to open incoming custom secure port or default 443 from outside on PBX.

Updated: February 2024

Permalink: https://wildix.atlassian.net/wiki/x/NhXOAQ


Table of Contents

Cloud PBX

...

  • wmp.wildix.com + packages.wildix.com - used by WMS-5.04 and WMS-6.xx
  • wmp.wildix.com + aptly.wildix.com - used by WMS-5.01-5.03 
  • wmp.wildix.com + apt.wildix.com - used by WMS-4.xx

Port:

  • outgoing TCP 443

Upgrade of devices

Starting from WMS 6.05, in case of Hardware or Virtual PBX, grant access for the PBX to the following services via port 443:

  • firmwares-cdn.wildix.com
  • wps.wildix.com

Remote support 

Access to external servers:

...

  • Auth.wildix.com
  • 3.65.155.111
  • 3.65.155.145

Port:

  • outgoing: TCP 443 or another custom secure port
  • incoming: TCP 443 or another custom secure port

Cloud-stored group chats 

...

Access to external server: 

  • ssl.wildix.com

Port:

  • outgoing: TCP 443 

CLASSOUND

Access to external servers:

  • operator-01-f.wildix.com
  • operator-02-f.wildix.com

Port:

  • incoming: TCP 443, TCP 5061 or another custom secure port
  • RTP: e.g. UDP 10000-15000 (check SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs RTP page)

...

  • app.x-bees.com
  • api.x-bees.com
  • login.x-bees.com
  • chat.wildix-chat.com
  • avatars.wildix.com
  • cognito-idp.eu-central-1.amazonaws.com
  • wda.wildix.com
  • wda-ws.wildix.com
  • wim.wildix.com
  • fs.wildix.com

Wildix VoIP Phones 5

In case of Hardware or Virtual PBX, make sure to grant access for the PBX to the following hosts via port 443:

...

  • .wildix.com

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