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Change in long-term storage Policy: We're updating the policy to offer our customers a centralized and scalable solution for system performance optimization
Improved reliability: By moving to a dedicated storage, we aim to enhance system reliability
Improved failover capabilities: Storing files in a dedicated cloud environment enhances the system's ability to switch to backup resources during disruptions
Preparations for Analytics and AI features: The change prepares the system for upcoming analytics and AI features
Cloud Analytics Data Retention
The retention of Cloud Analytics data also relies on the CDS. By default, Cloud Analytics keeps the data for 3 months. During this period, all relevant data is retained and available for analysis. If you require the data to be stored for a longer period of time, you need to order a dedicated storage bundle. The size of a storage bundle influences the Cloud Analytics data retention period, as outlined in the next chapter.
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Cloud Analytics allows you to generate reports covering the past 6 months. If you need older reports, it may take up to 1 day to extract them from the encrypted data storage (you can request this through Customer Care). |
Company Data Storage Activation
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You can order CDS Bundles, which offer various options based on storage capacity, Cloud Analytics retention, and the number of Static IPs available for assignment. These bundles are designed to meet the different needs of users and organizations.
Package | Storage Capacity | Cloud Analytics | PBX Nodes with Static IP | Price decrease |
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Included by default | 5GB | 3 months | no | - |
CDS-10 | 10GB | 5 year | 1 | 0% |
CDS-50 | 50GB | 10 years | up to 5 | -32% |
CDS-500 | 500GB | 15 years | up to 50 | -84% |
CDS-5000 | 5TB | 20 years | not limited | -94% |
Let's take a closer look at the available options:
CDS-10 is suitable for small-scale deployments with up to 20 users. It includes 10GB of storage capacity and is specifically designed for standalone PBXs, allowing the assignment of 1 Static IP. The Analytics data is stored for up to 5 years.
CDS-50 is suitable for larger deployments with up to 100 users. It includes 50GB of storage capacity, supporting up to 5 PBXs in WMS Network and the assignment of 5 Static IPs. The Analytics data is stored for 10 years.
CDS-500 is suitable for medium-sized deployments with up to 500 users. It includes 500GB of storage capacity, supporting up to 50 PBXs in WMS Network and the assignment of 50 Static IPs. The Analytics data is stored for 15 years.
CDS-5000 is suitable for large-scale deployments with more than 500 users. It includes 5TB of storage capacity with no limitations in terms of the number of PBXs in WMS Network and Static IPs. The Analytics data is stored for 20 years.
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Notes:
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Starting from February 1, 2024, all existing PBXs with purchased storage licenses are transitioned to the CDS Bundles. The round-up strategy is applied to allocating storage licenses to existing systems. This strategy involves rounding up the number of required licenses to ensure consistency.:
The round-up strategy for multiple PBXs in the WMS Network is based on the number of PBXs in the Network. For example, a customer with 4 PBXs in the WMS Network is transitioned to CDS-50.
For standalone PBXs, the round-up strategy is based on the number of storage licenses. For example, customers with up to 4 storage licenses are transitioned to CDS-50 if they have a standalone PBX. Similarly, if there are 6 or more storage licenses, it is rounded up to CDS-500.
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